Incidents Reported.

Incidents

2nd April 2021

[RESOLVED] a2ls22 :: Scheduled Maintenance

Start Date: Friday, April 2, 2021

End Date: Friday, April 2, 2021

Time: 2:00 AM - 3:15 AM EDT

Services Affected:

a2ls22.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED] 03:15 AM EDT  Our System Operations team has completed the scheduled maintenance.

1st April 2021

[RESOLVED] a2ls28 :: Scheduled Maintenance

Start Date: Saturday, April 3, 2021

End Date: Saturday, April 3, 2021

Time: 3:00 AM - 7:00 AM EDT

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED]  3:16 AM EDT Our System Operations team has completed the scheduled maintenance on the server.    

Scheduled Server Maintenance in Arizona

Start Date: Thursday, April 1, 2021

Start Date: Thursday, April 1, 2021

Time: 3:30 AM - 5:30 AM EDT (12:30 AM (MST) - 2:30 AM (MST))

 

Services Affected:

az1-lr1.supercp.com

az1-lr6.supercp.com

az1-ls18.a2hosting.com

az1-ls19.a2hosting.com

az1-ls1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:20 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers in a few minutes. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 4:22 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

31st March 2021

[COMPLETED] Scheduled Server Maintenance in Michigan

Start Date: Friday, April 2, 2021

Start Date: Friday, April 2, 2021

Time: 3:00 AM - 5:00 AM EDT

 

Services Affected:

mi3-lr14.supercp.com

mi3-lr8.supercp.com

mi3-sr13.supercp.com

mi3-sr20.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:05 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

[RESOLVED] nlssr4 :: MySQL Interruption

nlssr4.supercp.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:05 AM EDT: Our Engineers are still working on addressing the issue, however, MySQL is up at this time, we will update you once this is completed fully.

UPDATE 10:37 AM EDT: MySQL will experience intermittent service interruptions while our Engineers continue to address the issue. We will continue to provide updates as they're made available.

Update 11:35AM EDT: The issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

30th March 2021

No Active Incidents Reported

29th March 2021

[COMPLETED]Scheduled Server Maintenance in Singapore

Start Date: Friday, April 2, 2021

Start Date: Friday, April 2, 2021

Time: 01:00 PM - 3:00 PM EDT (01:00 AM (Singapore time), April 3 - 3:30 AM 01:00 AM (Singapore time), April 3)

 

Services Affected:

sg1-ts3.a2hosting.com

sg1-ts4.a2hosting.com

sg1-ts2.a2hosting.com

sg1-lr5.supercp.com

sg1-ss18.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:45 PM EDT: Our System Operations team completed the routine scheduled maintenance and all servers are back online at this time.

Scheduled Server Maintenance in Michigan

Start Date: Monday, March 29, 2021

Start Date: Monday, March 29, 2021

Time: 2:00 AM - 4:00 AM EDT

 

Services Affected:

 

mi3-sr5.supercp.com

mi3-ls1.a2hosting.com

mi3-ss12.a2hosting.com

mi3-ss58.a2hosting.com

mi3-ss59.a2hosting.com

 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:05 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 2:35 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

28th March 2021

No Active Incidents Reported

27th March 2021

No Active Incidents Reported