No Active Incidents Reported

Incidents

3rd November 2018

No Active Incidents Reported

2nd November 2018

No Active Incidents Reported

1st November 2018

[RESOLVED]a2ls11.a2hosting.com :: MySQL Interruption

a2ls11.a2hosting.com is currently experiencing an interruption of the MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:51 AM EST : Our System Operations team has corrected this matter and MySQL services are back online.

[RESOLVED]Scheduled Maintenance :: Multiple Servers

Start Date: Saturday, November 3, 2018

End Date: Sunday, November 4, 2018

Time: 11:59 PM - 3:00 AM EST (3:59 AM - 7:00 AM UTC)

Services Affected:

a2s81.a2hosting.com

a2ss2.a2hosting.com

a2ss3.a2hosting.com

ssdman3.a2hosting.com

ssdman4.a2hosting.com

ssdman5.a2hosting.com

solsemi14.a2hosting.com

ssdsemi2.a2hosting.com

ssr2.supercp.com

Description: Our Engineering team will be performing scheduled maintenance. All services will be unavailable during this maintenance. The expected downtime per server is approximately one hour or less.

Update: 4 November 2018 1:15AM EDT: Maintenance has been started; services may be unavailable during this time.

Update: 4 November 2018 1:55AM EDT: Services are being taken offline to complete maintenance

Update: 4 November 2018 2:25AM EDT: Services are online and available at this time.

Update: 4 November 2018 3:05AM EDT: a2s81.a2hosting.com requires additional maintenance to be completed before it is available. Our Engineers are currently working to bring this server back online as soon as possible. All other services are online.

Update: 4 November 2018 3:55AM EDT: a2s81.a2hosting.com is online and available.

[RESOLVED]Live Chat maintenance

Our Live Chat system is undergoing a maintenance and it is not available at the moment.

The maintenance should be completed within 1 hour.

Update o3:35 Am Eastern: The maintenance has been finished and our Live Chat service is available again.

31st October 2018

No Active Incidents Reported

30th October 2018

[RESOLVED]az1-ss7.a2hosting.com :: Service Interruption

az1-ss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:55 PM EST : Our System Operations team has corrected this issue and all services are back online.

29th October 2018

[RESOLVED]mi3-ss14 :: Service Interruption

mi3-ss14.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

28th October 2018

[RESOLVED] sg1-wss1 :: Plesk login interruption

We are currently aware of and working on restoring service for the Plesk login functionality on sg1-wss1.a2hosting.com. We will provide additional updates as they become available.

As of 11:14 AM EST Our Enginers and Vendors are looking in to the Plesk Control Panel issues, as soon as we have more updates we will let you know.

As of 4:00 PM EST Our Enginers and Vendors are looking in to the Plesk Control Panel issues, as soon as we have more updates we will let you know.

As of 4:35 PM EST Our Enginers and Vendors have now resolved the issue, please let us know if you are still experiencing difficulties logging in to Plesk.