Past Incidents

Date: Monday, October 14

Time: 1:00 PM – 2:00 PM ET

Services Affected:

sg1-lr1

Description: Our System Operations team will perform scheduled maintenance on sg1-lr1. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 1:00PM ET: Our System Operations team has begun the maintenance.

UPDATE 2:00PM ET: The maintenance has been completed, services are online and available.

We are currently experiencing an intermittent service interruption on server mi3-ss21.a2hosting.com. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. We apologize for the inconvenience. Thank you for your patience and understanding during this time.

Update 5:15 AM: The issue is resolved and the server is back online. If you encounter any issues, please get in touch with our support team. 

Start time (EDT): October 11th, 2024 @ 10:00

End time (EDT): October 11th, 2024 @ 11:00

Description: Our System Operations team will perform scheduled maintenance on the mi3-lr5. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 9:55AM EDT: Our System Operations team will begin the maintenance shortly. Users may experience brief service interruptions during this time. Further updates will be provided as they become available.

UPDATE 10:20AM EDT: Our Systems Operations team has completed the maintenance. 

Starts: Friday, October 11th 12:00am EST

Ends: Friday, October 11th 01:00am EST

Services affected: mi3-vz7-vm12 

Description: Our System Operations team will perform scheduled maintenance on the VPS node. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

Update: The maintenance has been completed.

We are experiencing delays in outbound email delivery via MailChannels. They have identified the issue and are currently working to resolve it. We will provide updates as soon as more information becomes available.

Update (5:23 PM ET): MailChannels continues to address the problem and is in the process of clearing backed-up emails from their queues.

Update (6:25 PM ET): The incident has been successfully resolved, and all emails in the queue have been cleared. If you encounter any further issues, please don't hesitate to contact Support.