The system is experiencing issues

Past Incidents

2nd August 2024

No incidents reported

1st August 2024

No incidents reported

31st July 2024

No incidents reported

30th July 2024

[COMPLETED] Arizona Datacenter :: Scheduled Maintenance

Start time: July 31st, 2024 @ 03:00

End time: July 31st, 2024 @ 05:00

Description: Our System Operations team will be performing scheduled maintenance on our Arizona DataCenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Our System Operations team started this maintenance. 

UPDATE: The maintenance has been completed.

 

29th July 2024

[RESOLVED] mi3-ss111.a2hosting.com :: Service Interruption

We are currently experiencing a service interruption on server mi3-ss111.a2hosting.com. Users hosted on this server may experience service degradation. Our System Operations team is actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available.

UPDATE 3:00PM EDT: We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on server mi3-ss111.a2hosting.com and have implemented the necessary fixes. The server is now back online, and services should be operating normally.

However, we will continue to monitor the server closely to ensure its stability. Thank you for your patience and understanding during this time.

28th July 2024

No incidents reported

27th July 2024

[RESOLVED] nl1-lr4 : Service Interruption

We are currently experiencing a service interruption on server nl1-lr4. Users hosted on this server may experience service degradation. Our System Operations team is actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available.

UPDATE 8:53 PM EDT: We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on server nl1-lr4 and have implemented the necessary fixes. The server is now back online, and services should be operating normally.

However, we will continue to monitor the server closely to ensure its stability. Thank you for your patience and understanding during this time.

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Start Date:  Sat, July 27, 8pm – 9pm EDT

Services Affected: 

nl1-lr4

nl1-ss102

nl1-ss4

Description: Our System Operations team will perform scheduled server maintenance. Users will experience a brief service interruption while routine maintenance is performed.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. 

UPDATE 8:09 PM EDT: The maintenance has been completed.