Past Incidents

We're currently experiencing degraded network performance in our Singapore data center, affecting some clients. Our Network Engineers are actively investigating the root cause of this interruption. Rest assured, we're working diligently to resolve the issue. We'll keep you updated with any new information as it becomes available. Thank you for your patience and cooperation.

UPDATE 04:50 PM ET: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.

Start Date: May 11, Saturday 9:00 PM EDT

End Date: May 11, Saturday 9:20 PM EDT

Services Affected:

nl1-vz7-vm103

nl1-vz7-vm104

nl1-vz7-vm107

nl1-vz7-vm110

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 9:00 PM EDT: The scheduled maintenance has started.

UPDATE 9:20 PM EDT: The maintenance has been completed. 

The node sg1-vz7-vm14  is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:05AM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

az1-ss38.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:45AM EDT: Our System Operations team is working to resolve the root cause of this service interruption. Further updates will be provided.

UPDATE 9:15AM EDT: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team.

Start Time: Mon, May 6, 6pm – 10pm EDT 

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 PM EDT: The scheduled maintenance has started.

UPDATE 10:00 PM EDT: The maintenance has been completed. We appreciate your patience and understanding during this time.