Past Incidents

Start Date: Thursday, 7 September 2023 

End Date: Thursday, 7 September 2023 

Time: 1:30 PM EDT (Friday, 1:30 AM GMT+8)

Services Affected:

sg1-vz7-vu9

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:00 PM EDT: The scheduled maintenance has started. Updates will be provided as they become available.

UPDATE 1:20 PM EDT: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any issues.

Start Date: Wednesday, September 6, 2023, EDT (Thursday, September 7, 2023 GMT+2)

End Date: Wednesday, September 6, 2023, EDT (Thursday, September 7, 2023 GMT+2)

Time: 7:00 PM - 11:00 PM EDT (1:00 AM - 5:00 AM GMT+2)

Services Affected:

nlssr2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 7:00PM EDT: The scheduled maintenance has started. Updates will be provided as they become available.

UPDATE 9:18PM EDT: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any issues.

Our Live Chat application is currently facing issues. Clients contacting us via Live Chat may experience service degradation and disconnections as a result. We are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:29 PM ET: The Live Chat service should be restored at this time. 

nlssr2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:25 PM EDT: Our System Operations team continues to work toward resolving the interruption. We will provide updates as they're made available.

UPDATE 6:08 PM EDT: Our System Operations team is still working on resolving this interruption. Additional updates will be provided as they become available.

UPDATE 8:19 PM EDT: Our System Operations team continues to work on resolving this interruption. Additional updates will be provided as they become available.

UPDATE 10:25 PM EDT: Our System Operations team is still working on resolving this interruption. Additional updates will be provided as they become available.

UPDATE 11:25 PM EDT: Our System Operations team has been able to resolve the issue affecting the server but will continue to monitor it. Please feel free to reach out to our Support team should you encounter any further issues.