Past Incidents

Start Date: Tuesday, May 9, 2023, EDT (Wednesday, May 10, 2023, SGT) 

Time: 12:00 PM - 3:00 PM EDT (12:00 AM - 3:00 AM SGT)

Services Affected:

sg1-vz7-vm13

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

12:32PM: This server maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Tuesday, May 9, 2023, EDT (Wednesday, May 10, 2023, SGT) 

Time: 12:00 PM - 3:00 PM EDT (12:00 AM - 3:00 AM SGT)

Services Affected:

sg1-vz7-vm106

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

12:32 PM: The server node maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, May 7, 2023 (Saturday, May 6 2023 EDT)

End Date: Sunday, May 7, 2023 (Saturday, May 6 2023 EDT)

Time: 7:00 PM - 9:00 PM EDT 

Services Affected:

nl1-vz7-vm104

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

5:09 PM: The scheduled maintenance for this node has started ahead of time. We will provide updates as it becomes available.

5:13 PM: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

End Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

Time: 7:00 PM - 9:00 PM EDT 

Services Affected:

nl1-vz7-vm103

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

7:01 PM: The scheduled maintenance has begun for this server. Additional updates will be provided as they become available.

7:22 PM: The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

End Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

Time: 7:00 PM - 9:00 PM EDT 

Services Affected:

nl1-vz7-vm108

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

6:19 PM: The scheduled maintenance for this node has started ahead of time. We will provide updates as it becomes available.

6:36 PM: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

End Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

Time: 7:00 PM - 9:00 PM EDT 

Services Affected:

nl1-vz7-vm109

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

6:19 PM: The scheduled maintenance for this node has started ahead of time. We will provide updates as it becomes available.

6:36 PM: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

End Date: Sunday, May 7, 2023 (Saturday, May 6, 2023 EDT)

Time: 7:00 PM - 9:00 PM EDT 

Services Affected:

nl1-vz7-vu12

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

7:01 PM: The scheduled maintenance has begun for this server. Additional updates will be provided as they become available.

7:22 PM: The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

mi3-vz7-vm7 is currently experiencing a service interruption. VPSes hosted on this server will experience service degradation as a result. Our System Operations team is going to reboot this server. We will provide updates as more details are made available.

UPDATE 5:29 AM EDT: Our System Operations team has completed the maintenance. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Tuesday, May 2, 2023

End Date: Tuesday, May 2, 2023

Time: 3:30 AM - 7:30AM EST (12:30 AM - 4:30 AM PST)

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 05:40 AM EDT: The maintenance is in progress. Users may experience intermittent service interruptions while the routine is performed. We appreciate your understanding and patience. We are going to keep this post updated as more news is available.

UPDATE 06:50 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.