The system is experiencing issues

Past Incidents

2nd May 2023

[COMPLETED] az1-ss1 :: Service Interruption

az1-ss1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: Our System Operations team has resolved the issue. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] mi3-vz7-vm7 - Service Interruption

mi3-vz7-vm7 is currently experiencing a service interruption. VPSes hosted on this server will experience service degradation as a result. Our System Operations team is going to reboot this server. We will provide updates as more details are made available.

UPDATE 5:29 AM EDT: Our System Operations team has completed the maintenance. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Arizona Network Maintenance

Start Date: Tuesday, May 2, 2023

End Date: Tuesday, May 2, 2023

Time: 3:30 AM - 7:30AM EST (12:30 AM - 4:30 AM PST)

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 05:40 AM EDT: The maintenance is in progress. Users may experience intermittent service interruptions while the routine is performed. We appreciate your understanding and patience. We are going to keep this post updated as more news is available.

UPDATE 06:50 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

1st May 2023

[COMPLTED] Michigan :: Network maintenance

Start Date: Monday, May 1, 2023

End Date: Tuesday, May 2, 2023

Time: 11:00 PM - 1:00AM EST

Description: Our System Operations team will be performing scheduled maintenance in the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 11:00 PM EDT: The scheduled maintenance has started. We will provide updates as they become available.

UPDATE 12:10 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

 

30th April 2023

No incidents reported

29th April 2023

No incidents reported

28th April 2023

No incidents reported

27th April 2023

[RESOLVED] mi3-ss35 :: Service Interruption

mi3-ss35 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:30 PM EDT: Our System Operations team resolved this matter and the service is operating as expected at this time. Thanks for your patience. 

 

[COMPLETED] Arizona Network Maintenance

Start Date: Thursday, April 27, 2023

End Date: Thursday, April 27, 2023

Time: 3:30 AM - 7:30AM EST (12:30 AM - 4:30 AM PST)

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 06:00 AM EDT: The maintenance is in progress. Users may experience intermittent service interruptions while the routine is performed. We appreciate your understanding and patience. We are going to keep this post updated as more news is available.

UPDATE 07:30 AM EDT: The maintenance appears to be taking longer than expected. All maintenance-related updates will be posted in this thread. We appreciate your patience and understanding.

UPDATE 08:30 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

26th April 2023

[RESOLVED] az1-ts4 :: MySQL Interruption

az1-ts4.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:04 AM EDT: Our System Operations team resolved this matter and the MySQL service is operating as expected at this time.