The system is experiencing issues

Past Incidents

24th April 2023

No incidents reported

23rd April 2023

No incidents reported

22nd April 2023

No incidents reported

21st April 2023

sg1-vz7-tvu1 :: Service Interruption

sg1-vz7-tvu1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 2:15 PM EDT:  Our System Engineers are working towards a resolution at the moment. More information will be posted as soon as possible.

UPDATE 6:52 PM EDT: Our System Engineers resolved this matter and all services are back online at this time.

20th April 2023

[COMPLETED] Arizona Network Maintenance

Start Date: Thursday, April 20, 2023

End Date: Thursday, April 20, 2023

Time: 3:30 AM - 7:30AM EDT

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 06:30 AM EDT: The maintenance is still not finished. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 7:30 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

19th April 2023

No incidents reported

18th April 2023

[COMPLETED] mi3-ss33 :: Scheduled Maintenance

Start Date: Tuesday, April 18, 2023

Time: 3:00 AM  - 5:00 AM EDT

Server time: 3:00 AM  - 5:00 AM EDT

Services Affected: mi3-ss33.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:05 AM EDT: The scheduled maintenance has begun for mi3-ss33.supercp.com.

UPDATE 3:35 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] ssr3 :: Scheduled Maintenance

Start Date: Tuesday, April 18, 2023

Time:1:00 AM EDT

Server time: 1:00 AM EDT

Services Affected: ssr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:05 AM EDT: The scheduled maintenance has begun for ssr3.supercp.com.

UPDATE 1:35 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] ssr2:: Scheduled Maintenance

Start Date: Monday, April 17, 2023

Time: 11:00 PM EDT

Server time: 11:00 PM EDT

Services Affected: ssr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 11:00 PM EDT: The scheduled maintenance has begun for ssr2.supercp.com.

UPDATE 12:45 AM EDT: The maintenance is still not finished. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 1:00 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.