Past Incidents

Start time: Tuesday, January 24th, 2023, 6:00 AM EST

End time: Tuesday, January 24th, 2023, 1:00 PM EST

Services Affected:

my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance https://my.a2hosting.com. The client portal will be unavailable during the maintenance period. 

UPDATE 5:55 AM EST: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 6:00 AM EST: We have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 08:12 AM EST : We are still in the process of working on this maintenance, we will have more updates for you soon once this progresses further.

UPDATE 09:20 AM EST : We are still in the process of working on this maintenance, we will have more updates for you soon once this progresses further.

UPDATE 11:15 AM EST : We are still working on this and we will update you as soon as possible. We will have more updates soon.

UPDATE 11:52 AM EST : We are still working on this and we will update you as soon as possible. We will have more updates soon.

UPDATE 15:30 PM EST : This has now been completed. We are however experiencing some performance issues with my.a2hosting.com and we will provide more updates soon.

UPDATE 20:40 PM EST: The performance issues should be addressed at this time. Please reach out to our support team should you encounter any further issues.

mi3-tr101 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:00 AM: Our System Operations team was able to resolve all issues affecting az1-ss34.a2hosting.com. Services are available. We appreciate your patience and understanding.

Start Date: Monday, January 23, 2023

End Date: Monday, January 23, 2023

Time: 12:00 AM - 4:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance in our Michigan Datacenter. Users may experience a brief service interruption or latency while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

04:00 AM EST: The maintenance is completed successfully.

Start Date: Monday, January 23, 2023

End Date: Monday, January 23, 2023

Time: 12:00 AM EST (10:00 PM local time)- 4:00 AM EST (2:00 AM local time)

Services Affected: az1-ts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the kernel. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

01:35 AM EST: The maintenance is still in progress. We appreciate your continuous understanding and patience.

04:30 AM EST: The maintenance is still in progress. We will keep this thread as new updates become available.

07:50 AM EST: The maintenance is still running. Thank you for your patience and understanding. We will update this thread as soon as new information becomes available. 

11:50 AM EST: The maintenance is still running. We will continue providing updates.

01:10 PM EST: The maintenance is now completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.