The system is experiencing issues

Past Incidents

13th July 2022

[RESOLVED] az1-ts9 :: Service Interruption

az1-ts9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update As of 10:40 AM EDT :: We are still working on this issue, only some sites using Cloudflare are currently affected by this and all other sites are up and running.  We will post updates as we know more.

Update As of 2:45 PM EDT :: This issue has now been resolved, please do let us know if you are still experiencing any issues.

12th July 2022

[Completed] Netherlands Datacenter :: Network Maintenance

Start Date: Wednesday, July 13, 2022

End Date: Wednesday, July 13, 2022

Time: 6:00 PM - 8:00 PM EST (12:00AM to 2:00AM Amsterdam time)

Description: There is a scheduled maintenance being performed by one of the uplink providers for our Netherlands Datacenter. Some users may experience intermittent service interruption while the maintenance is being performed. We will post all updates associated with this maintenance in this thread. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:00 PM EDT (12AM GMT+2): The scheduled maintenance has started. We will provide additional updates as it becomes available. 

UPDATE 8:26PM EDT (2:30AM GMT+2): The maintenance has now been completed. 

[COMPLETED] Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday, July 13th, 2022

End Date: Thursday, July 13th, 2022

Time: 12:00 AM - 3:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 12:20AM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

11th July 2022

No incidents reported

10th July 2022

No incidents reported

9th July 2022

No incidents reported

8th July 2022

[COMPLETED] a2s85 :: Scheduled Maintenance

Start Date: July 9 (Saturday) 

Time: 01:00 AM EDT

Services Affected:

a2s85.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2s85.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:00 AM EDT: The maintenance has been completed.

[RESOLVED] a2ls17 :: Service Interruption

A2LS17 is currently experiencing an intermittent service interruption. Users hosted on this server may experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:35 PM Issues on A2LS17 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

7th July 2022

No incidents reported

6th July 2022

az1-dns-m1 :: Scheduled Maintenance

Start Date: Thursday, July 7, 2022

End Date: Thursday, July 7, 2022

Time: 5:00 AM - 7:00 AM EDT (July 7, 2022 2:00 AM - 4:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:50 AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 5:00 AM EDT: We have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 5:10 AM EDT: Maintenance has been completed at this time. Services are once again available and no further interruptions are planned. We appreciate your patience and understanding.

[COMPLETED] Scheduled Maintenance :: my.a2hosting.com

Start Date: Wednesday, July 6th, 2022

End Date: Wednesday, July 6th, 2022

Time: 6:00 AM - 10:00 AM EST

Services Affected:

my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance https://my.a2hosting.com. The client portal will be unavailable during the maintenance period. 

UPDATE 5:55 AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 6:00 AM EDT: We have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:30 AM EDT: The maintenance has been completed. The client portal is once again online and no further interruptions are planned at this time.

[COMPLETED] az1-vz7-vu12 :: Scheduled Maintenance

Start Date: Wednesday, July 6, 2022

End Date: Wednesday, July 6, 2022

Time: 4:00 AM - 6:00 AM EDT (December 31, 2021 1:00 AM - 3:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:12AM EDT: Maintenance has been completed at this time. Services are once again available and no further interruptions are planned. We appreciate your patience and understanding.

5th July 2022

[RESOLVED] az1-ts3 :: Scheduled Maintenance

Start Date: Wednesday, July 6, 1:00 AM EDT (Server time 10:00 PM GMT -7, Wednesday, July 6)

End Date: Wednesday, July 6, 6:00 AM EDT (Server time 3:00 AM GMT -7, Wednesday, July 6)

Services Affected:

az1-ts3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ts3.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:45AM EDT: The maintenance continues on az1-ts3.a2hosting.com at this time; users may experience brief interruptions in service as the maintenance continues.

UPDATE 5:45AM EDT: The maintenance is still in progress on az1-ts3.a2hosting.com. Further updates will be provided as they become available.

UPDATE 7:00AM EDT: Our team is still working on this maintenance. We will post an update once the maintenance has been completed. We sincerely appreciate your patience and understanding in this regard.

UPDATE 8:50AM EDT :: Our team is still performing this maintenance and we will update you as soon as we have more updates.

UPDATE 10:30AM EDT: The maintenance is still in progress on az1-ts3.a2hosting.com. Further updates will be provided as they become available.

UPDATE 11:56AM EDT: The maintenance is now completed.