The system is experiencing issues

Past Incidents

2nd September 2021

[COMPLETED] Scheduled Maintenance - NL Data Center

Start Date: Thursday, Sept 2, 2021 EST (Thursday, Sept 2, 2021 GMT +2)

End Date: Thursday, Sept 2, 2021 EST (Thursday, Sept 3, 2021 GMT +2)

Time: 6:00 PM - 10:00 PM EST (12:00 AM - 4:00 AM GMT +2)

Services Affected:

Netherland Data Center

Description: Our System Operations team will be performing scheduled maintenance in our Netherland Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 6:00PM EST: The maintenance has been started as per schedule. Our Engineers are currently working on this, we will provide updates as more information is available in this regard.

UPDATE 7:30PM EST: Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 9:40PM EST: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

1st September 2021

[RESOLVED] az1-ss40 :: Service interruption

Our System Operations team is receiving reports of intermittent speed issues on az1-ss40.a2hosting.com. Users hosted on this server will experience intermittent service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:17AM EDT: Our Operations Team has corrected the issue.  If you are still experiencing any issues, please open a support ticket.

[COMPLETED] Scheduled Maintenance - SG Data Center

Start Date: Wednesday, Sept 1, 2021 EST (Thursday, Sept 2, 2021 SGT)

End Date: Wednesday, Sept 1, 2021 EST (Thursday, Sept 2 2021 SGT)

Time: 12:00 PM - 4:00 PM EST (12:00 AM - 4:00 AM SGT)

Services Affected:

Singapore Data Center

Description: Our System Operations team will be performing scheduled maintenance in our Singapore Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:00PM: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

 

 

31st August 2021

No incidents reported

30th August 2021

[COMPLETED] Scheduled Maintenance - MI Data Center

Start Date: Tuesday, August 31, 2021

End Date: Tuesday, August 31, 2021

Time: 00:00 AM - 04:00 AM EST

Services Affected:

Michigan Data Center

Description: Our System Operations team will be performing scheduled maintenance in our Michigan Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:05AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 12:20AM EDT: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

29th August 2021

No incidents reported

28th August 2021

sg1-vz7-vm6 :: Emergency Maintenance

Our System Operations team is initiating emergency maintenance on sg1-vz7-vm6. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 8:40PM EDT: Our System Operations team are still working on this. We will post updates once the maintenance has been completed.

UPDATE 9:20PM EDT: The maintenance has now been completed. Please reach out to our support team should you experience any issues.

27th August 2021

[RESOLVED]az1-ss42 :: Service Interruption

az1-ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 9:20 AM ET -  Our System Operations team is still investigating reports of intermittent speed issues. We will continue to provide updates as more details are made available.

RESOLVED: 10:20 AM ET -  Our System Operations team has identified the issue and corrected it.  If you still have any issues, please submit a support ticket.

26th August 2021

[RESOLVED] az1-lr4 :: Service Interruption

az1-lr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:40PM EDT: Issues on az1-lr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]az1-ss41 :: Intermittent Speed Issues

Our System Operations team is receiving reports of intermittent speed issues on az1-ss41.a2hosting.com. Users hosted on this server will experience intermittent service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

RESOLVED - 08/26/2021 2:55pm EST - Our Operations Team has corrected the issue.  If you are still experiencing any issues, please open a support ticket.

[RESOLVED] az1-ss42 :: Service interruption

az1-ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 07:44 AM ET -  Our System Operations team has resolved this matter and all services are back online at this time. Our team is monitoring the service.

UPDATE: 11:44 AM ET -  Our System Operations team is currently investigating reports of issues with intermittent speed. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 12:46 PM ET -  Our System Operations team is still investigating reports of intermittent speed issues. We will continue to provide updates as more details are made available.

UPDATE: 1:54 PM ET -  Our System Operations team is still working on resolving reports of issues with intermittent speed. We will continue to provide updates as more details are made available.

RESOLVED - 08/26/2021 2:55pm EST - Our Operations Team has corrected the issue.  If you are still experiencing any issues, please open a support ticket.