The system is experiencing issues

Past Incidents

26th August 2021

[RESOLVED] az1-lr4 :: Service Interruption

az1-lr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:40PM EDT: Issues on az1-lr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]az1-ss41 :: Intermittent Speed Issues

Our System Operations team is receiving reports of intermittent speed issues on az1-ss41.a2hosting.com. Users hosted on this server will experience intermittent service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

RESOLVED - 08/26/2021 2:55pm EST - Our Operations Team has corrected the issue.  If you are still experiencing any issues, please open a support ticket.

[RESOLVED] az1-ss42 :: Service interruption

az1-ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 07:44 AM ET -  Our System Operations team has resolved this matter and all services are back online at this time. Our team is monitoring the service.

UPDATE: 11:44 AM ET -  Our System Operations team is currently investigating reports of issues with intermittent speed. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 12:46 PM ET -  Our System Operations team is still investigating reports of intermittent speed issues. We will continue to provide updates as more details are made available.

UPDATE: 1:54 PM ET -  Our System Operations team is still working on resolving reports of issues with intermittent speed. We will continue to provide updates as more details are made available.

RESOLVED - 08/26/2021 2:55pm EST - Our Operations Team has corrected the issue.  If you are still experiencing any issues, please open a support ticket.

25th August 2021

No incidents reported

24th August 2021

No incidents reported

23rd August 2021

[RESOLVED]ssr19 :: Service Interruption

ssr19.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:21 AM ET: Our System Operations team have resolved this matter and all services are back online at this time.

22nd August 2021

No incidents reported

21st August 2021

No incidents reported

20th August 2021

No incidents reported

18th August 2021

[COMPLETED] ssr19 :: Scheduled Maintenance

Start Date: Friday, August 20, 2021

End Date: Friday, August 20, 2021

Time: 2:00 AM - 4:00 AM EDT

Services Affected:

ssr19.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:50AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 2:05AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 2:20AM EDT: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.