The system is experiencing issues

Past Incidents

25th June 2021

[RESOLVED]az1-ls19 :: Service Interruption

az1-ls19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:51 AM EDT:Our System Operations team has resolved this matter and all services are back online at this time.

24th June 2021

[COMPLETED] Singapore Datacenter :: Scheduled Maintenance

Start Date: Friday, June 25, 2021

End Date: Friday, June 25, 2021

Time: 12:00 AM - 4:00 AM GMT+8 (Thursday, June 24, 2021, 12:00 PM - 4:00 PM EDT)

Services Affected:

Singapore Datacenter

Description: Our Network Engineering team will be performing scheduled maintenance in our Singapore datacenter. Users may experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 3:45 AM GMT+8: Our Network Engineering team is investigating reports of connectivity issues in our Singapore datacenter. We will continue to provide updates as they're made available.

UPDATE 4:40 AM GMT+8: Maintenance has been completed and the connectivity issues resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

23rd June 2021

[COMPLETED]Singapore Datacenter :: Scheduled Maintenance

Start Date: Thursday, June 24, 2021

End Date: Thursday, June 24, 2021

Time: 12:00 AM - 4:00 AM GMT+8 (Wednesday, June 23, 2021, 12:00 PM - 4:00 PM EDT)

Services Affected:

Singapore Datacenter

Description: Our Network Engineering team will be performing scheduled maintenance in our Singapore datacenter. Users may experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:07 AM GMT+8: Our Network Engineering team is still performing maintenance in our Singapore datacenter. Users may continue may experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 2:51 AM GMT +8: Our Network Engineering team has completed the scheduled maintenance successfully.

22nd June 2021

[RESOLVED]sgssr2 :: Service Interruption

sgssr2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:00AM ET: Our System Operations team are continuing their investigation into a solution for the service interruption. Further updates will be provided as they are made available.

Update 2:45AM ET: Our System Operations team has corrected the issue and all services are once again available.

[RESOLVED]A2SS42 :: Scheduled Maintenance

Start Date: Wednesday, June 23, 2021

End Date: Wednesday, June 23, 2021

Time: 1 AM - 4 AM EDT

Services Affected:

a2ss42.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 1:20AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] nl1-ts3 :: Service Interruption

nl1-ts3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:15AM EDT: Issues on mi3-ss30 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

21st June 2021

No incidents reported

20th June 2021

a2ls32 :: Service Interruption

a2ls32 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:26PM EDT: Issues on a2ls32 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Live Chat :: Scheduled Maintenance

Start Date: Sunday, June 20, 2021

End Date: Monday, June 21, 2021

Time: 10:00 PM EDT (June 20) - 12:00 AM EDT (June 21)

Services Affected: Live Chat

Description: Our Live Chat Software requires mandatory maintenance to ensure smooth and stable service going forward. Our Live chat may experience brief service interruptions while the routine scheduled maintenance is performed.

Update 12:00 AM EDT: Maintenance has been completed, and Live Chat is operating as usual.

nl1-vz7-tvm3 :: Scheduled Maintenance

Start Date: Monday, June 21, 2021

End Date: Monday, June 21, 2021

Time: 1:00 AM - 4:00 AM CEST (Sunday, June 20, 2021, 7:00 PM - 10:00 PM EDT) 

Services Affected:

nl1-vz7-tvm3.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 7:00 PM EDT: The scheduled maintenance has begun for this server.

Update 7:14 PM EDT: The scheduled maintenance has been completed at this time.

19th June 2021

No incidents reported

18th June 2021

[COMPLETED] a2ss4 :: Emergency Maintenance

a2ss4 is currently experiencing issues. Our System Operations team is initiating an emergency maintenance to identify and rectify the root cause of the issues. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:55PM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] a2ss4 :: Service Interruption

a2ss4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:25PM EDT: Issues on a2ss4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[CACELLED] a2ss4 :: Scheduled Maintenance

Start Date: Monday, June 21, 2021

End Date: Tuesday, June 22, 2021

Time: 10:00 PM - 2:00 AM EDT

Services Affected:

a2ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: This maintenance had to be brought forward per emergency. Details can be found at https://a2status.com/incident/2726. If you are encountering any issues, please reach out to our live support and we would be more than obliged to assist.