The system is experiencing issues

Past Incidents

15th January 2021

No incidents reported

14th January 2021

[COMPLETED]a2ss47 :: Scheduled Maintenance

Start Date: Friday, January 15, 2020

End Date: Friday, January 15, 2020

Time: 1:00 AM - 4:00 AM EST

Services Affected:

a2ss47.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:00 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:47AM EST: Maintenance has been completed at this time. Services are once again available.

13th January 2021

mi3-ss37 :: Scheduled Maintenance

Start Date: Thursday, January 14, 2020

End Date: Thursday, January 14, 2020

Time: 1:00 AM - 6:00 AM EST

Services Affected:

mi3-ss37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 6:07AM EST: Maintenance has been completed at this time. Services are once again available.

 

[RESOLVED] AZ1-VU3 :: Service Interruption

AZ1-VU3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:40 PM EST: We are glad to report that AZ1-VU3 is back online. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Michigan DC :: Scheduled Maintenance

Start Date: Wednesday, Jan 13th 2021

End Date: Thursday, Jan 14th 2021

Time: 10:00 PM - 1:00 AM EST

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Michigan datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. 

UPDATE 10:00PM EST: Our Engineering team has started the maintenance. We will post updates as more information becomes available.

UPDATE 11:15PM EST: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] a2ss11 :: Service Interruption

a2ss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:04 AM EST: We are glad to report that a2ss11 is back online. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

12th January 2021

Client Area :: Service Interruption

The client portal is currently experiencing service interruptions. Users attempting to login will experience service degradation as a result. Our System Operations team is currently investigating the root cause of this interruption. We will provide updates as more information becomes available

UPDATE 12:50AM EST: Our System Operations team was able to isolate and correct the issue with the A2 Hosting client portal. Services are available at this time and we will continue to monitor for any issues.

11th January 2021

Amsterdam (NL) :: Intermittent Connectivity Issues

We are currently investigating a Network Connectivity issue in our Netherlands Datacenter which affects some servers including nl1-lr5, nl1-ss11 and nlssdman26. Operations and engineering are aware of the issue and working diligently to rectify the situation.  We will keep you updated according in this post. Your patience is appreciated.

 

UPDATE 6:06 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

[RESOLVED] a2ss21 :: Intermittent Connectivity Issues

a2ss21.a2hosting.com is currently experiencing intermittent service interruptions. Users hosted on the affected servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:04 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

10th January 2021

No incidents reported

9th January 2021

[RESOLVED] Network Connectivity Issue

We are currently investigating a Network Connectivity issue in our Datacenter.  Operations and engineering are aware of the issue and working diligently to rectify the situation.  We will keep you updated according in this post.

 

Your patience is appreciated.

 

UPDATE 2:30AM EST: Our Network and System Engineers are currently investigating the ongoing issue with network connections to our Datacenters. Further updates will be provided once they become available. 

UPDATE 3:25AM EST: Our Network and System Engineers are still working to resolve the issues with network connections to our Datacenters. 

RESOLVED:4:13AM EST:  Our Network and System Engineers were able to isolate and correct the connectivity issue. We will be continuing to monitor this issue.

NL DC :: Scheduled Maintenance

Start Date: Sunday, January 10, 2021

End Date: Sunday, January 10, 2021

Time: 1:00 AM - 4:00 AM CET (Sunday, January 9, 2021, 7:00 PM - 10:00 PM EST)

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Netherlands datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed.

UPDATE 7:03PM EST: The maintenance has now started.

UPDATE 10:30PM EST: The maintenance has extended past its normally scheduled time frame. We will provide additional information as it becomes available. 

UPDATE 11:30PM EST: The maintenance at our Netherlands datacenter has been completed. Please reach out to our support team and let us know if you run into any additional issues.

8th January 2021

[COMPLETED] sg1-vm7-vm1 :: Scheduled Maintenance

Start Date: Saturday, January 9, 2021

End Date: Saturday, January 9, 2021

Time: 2:00 AM - 4:00 AM GMT+8 (Friday, January  8, 2021, 1:00 PM - 3:00 PM EST)

Services Affected:

sg1-vz7-vm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:20PM EST: This has been completed as per schedule. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.