The system is experiencing issues

Past Incidents

1st December 2020

No incidents reported

30th November 2020

[RESOLVED] Singapore :: Connectivity Issue

Some of our clients hosted in the Singapore data center are currently experiencing a service interruption. Users hosted on the affected servers will experience service degradation as a result. Our Network Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45PM EST: Our Network Engineers are still working on this issue. We will post updates as more information is available in this regard. We sincerely appreciate your patience and understanding as our team works towards a solution.

UPDATE 9:30PM EST: Our Engineers are still working on this. We will update this thread as more information becomes available.

UPDATE 9:45PM EST: Issues in Singapore Data Center have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

29th November 2020

No incidents reported

28th November 2020

No incidents reported

27th November 2020

Amsterdam :: Network Interruption

Some servers in our Amsterdam Datacenter are currently experiencing an interruption. Users hosted on this server may experience service degradation as a result. Our Network Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:55 PM: Network issues are resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-mw2 :: MySQL Interruption

mi3-mw2.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience MySQL errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50 PM EST: Our System Operations team is working with our vendor to fix any remaining issues. We will provide an update as soon as one is made available.

UPDATE 4:30 PM EST: Issues on mi3-mw2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

26th November 2020

No incidents reported

25th November 2020

No incidents reported

24th November 2020

[RESOLVED]ssr15 :: Service Interruption

ssr15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:40 PM EST: Our System Operations team was able to correct the cause of the service interruption and the server is up and running at this time. Please reach out to our support team should you experience any further issues.

UPDATE 9:26 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 10:10 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.

23rd November 2020

[RESOLVED]a2ss31 :: Service Interruption

a2ss31.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 6:20 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. Updates will be provided as they become available.

UPDATE 7:00 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 8:43 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. We will provide further updates as they're made available.

UPDATE 8:57 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 9:40 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.