Past Incidents

ssr15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:40 PM EST: Our System Operations team was able to correct the cause of the service interruption and the server is up and running at this time. Please reach out to our support team should you experience any further issues.

UPDATE 9:26 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 10:10 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.

a2ss31.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 6:20 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. Updates will be provided as they become available.

UPDATE 7:00 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 8:43 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. We will provide further updates as they're made available.

UPDATE 8:57 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 9:40 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.

Our Arizona data center is currently experiencing connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:50AM EST Our engineers found the issue and are working on fixing it. Most services should be available again, we continue monitoring this situation with our Arizona data center for any re-occurring issues.

Update 3:10AM EST All servers are currently back up and responding fine. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Update 3:45AM EST It has come to our attention that there is still a network problem in Arizona DC. Our System Operations team is still working on this issue. Further updates will be provided as they become available. 

Update 4:45AM EST: The connectivity issue affecting the data center should now be resolved. Please reach out to our support team should you encounter any further issues.

Start Date: Sunday, November 22, 2020

End Date: Sunday, November 22, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

mi3-sr6.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 2:00AM EDT: The maintenance on mi3-sr6.a2hosting.com has begun. More updates will be provided when they become available.

UPDATE 2:10AM EST: Maintenance has been completed at this time. Services are once again available.

ssdman79 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:35 PM EST: Issues on ssdman79 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:10PM EST: Issues with phones have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live chat or ticket support for assistance.

Start Date: Thursday, November 19, 2020

End Date: Thursday, November 19, 2020

Time: 2:00 AM - 6:00 AM EST (7:00 AM - 11:00 AM UTC)

Services Affected:

ssdman64.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update 12:55AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:05AM EST: The maintenance on ssdman64.a2hosting.com has begun. More updates will be provided when they become available.

Update 1:17AM EST: Maintenance has been completed at this time. Services are once again available.