The system is experiencing issues

Past Incidents

7th October 2020

ssdman24 :: Service Interruption

ssdman24 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:05PM EDT: Issues on ssdman24 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

6th October 2020

[RESOLVED]ssr3 :: Service Interruption

ssr3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:35AM EDT: Our System Operations team was able to correct the issue affecting the server. Services from ssr3.supercp.com are available and online at this time.

5th October 2020

No incidents reported

4th October 2020

[RESOLVED]mi3-sr26 :: Service Interruption

mi3-sr26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:55AM: The service is online and available once again. We will continue to monitor the service for any issues.

3rd October 2020

No incidents reported

2nd October 2020

mi3-sr26 :: Network Interruption

mi3-sr26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:20PM EDT: Issues on mi3-sr26 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

1st October 2020

[RESOLVED] ssdman53 :: Service Interruption

Start Date: Friday, October 2, 2020

End Date: Friday, October 2, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

ssdman53.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:22AM EDT: The maintenance has been completed at this time. ssdman53.a2hosting.com's services are once again online and available.

[RESOLVED]cURL Errors - Wordpress (Amsterdam DC)

WordPress instances hosted in Amsterdam data center are experiencing cURL errors when updating WordPress and/or plugins. 

Our Operations team is working on this issue. We will provide an update on this as soon as possible.

UPDATE 10:35 AM EST: Our Network Engineers are still working on fixing any remaining intermittent connectivity issues with WordPress updates. We will continue to provide updates as they're made available.

UPDATE 1:33 PM EST: Our Network Engineers continue working toward fixing any remaining intermittent connectivity issues with WordPress updates. We will continue to provide updates as they're made available.

UPDATE 2:32 PM EST: Our Network Engineers have resolved all remaining intermittent connectivity issues. Our Network Engineers will continue to monitor this situation closely. Please contact our support team directly if you experience further issues.

30th September 2020

[RESOLVED] sg1-lr5 :: :: Service Interruption

sg1-lr5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:57 AM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] sgssdman23 :: :: Service Interruption

sgssdman23.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] mi3-lr13 :: Scheduled Maintenance

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 10:00 PM - 11:59 PM EDT 

Services Affected:

mi3-lr13.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:56 EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.

[RESOLVED] Amsterdam DC :: Intermittent Connectivity Issues

Multiple servers in our Amsterdam data center are currently experiencing intermittent connectivity issues. Some users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:01 PM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

[COMPLETED]sgls4 :: Scheduled Maintenance

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 1:00 PM - 5:00 PM EDT 

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:41 PM EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.