Past Incidents

sgssdman23.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 10:00 PM - 11:59 PM EDT 

Services Affected:

mi3-lr13.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:56 EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.

Multiple servers in our Amsterdam data center are currently experiencing intermittent connectivity issues. Some users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:01 PM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 1:00 PM - 5:00 PM EDT 

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:41 PM EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.

Sectigo is currently experiencing degraded performance with their issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result. You can view Sectigo's status page at https://sectigo.status.io. We will provide further updates as they're made available.

UPDATE 3:05 PM EST: Sectigo is still experiencing degraded performance with their issuing platforms. We will continue to provide further updates as they're made available.

UPDATE 5:15 PM EST: Sectigo is still experiencing degraded performance with their issuing platforms. We will continue to provide additional updates as they're made available.

UPDATE 8:13 PM EST: Sectigo is experiencing degraded performance with their issuing platforms. We will continue to provide additional updates as they're made available.

UPDATE 9:48 PM EST: The current status from Sectigo shows the issue as ongoing We will continue to provide additional updates as they're made available.

UPDATE 11:03 PM EST: The current status from Sectigo shows the issue as ongoing We will continue to provide additional updates as they're made available.

UPDATE October 1, 2020, 10:36 AM EST: Sectigo has confirmed this issue has been resolved. If you experience further issues with AutoSSL not installing or renewing certificates properly please contact our Support team through our customer portal.

Start Date: Monday, September 28, 2020

End Date: Monday, September 28, 2020

Time: 9:30 AM EST - 10:00 AM EST

Services Affected:

ssdman106.a2hosting.com

Description: Our System Operations team will be performing unplanned maintenance on the server to correct an issue. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 9:45 AM EST: Our System Operations team has completed the unplanned maintenance. All services are back online at this time.

Our Amsterdam data center is currently experiencing intermittent connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:15 AM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

nlssdman37.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:30 AM EST: Our System Operations team has resolved this matter and all services are back online.

az1-vm25 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:40PM EDT: Some VPSs are up and running fine. Our System Engineers are working on the remaining VPSs. We will post updates as more information becomes available in this regard.

UPDATE 8:40PM EDT: Our Engineers are still working on the server. We will update this thread as more information is available in this regard. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this matter.

UPDATE 9:40PM EDT: Our System Engineers are continuing their work on the server. We will post updates as more information is available.

UPDATE 10:50PM EDT: Our Engineers are diligently working towards a solution. We will post updates as more information becomes available.

UPDATE 11:30PM EDT: Issues on az1-vm25 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Wednesday, September 23, 2020

End Date: Thursday, September 24, 2020

Time: 1:00 PM - 5:00 PM EDT (Thursday, September 24, 2020, 1:00 AM - 5:00 AM GMT+8)

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

ssdman79.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:47 AM EST: Our System Operations team has resolved this matter and all services are back online.