The system is experiencing issues

Past Incidents

20th October 2019

[RESOLVED] nl1-ls7 :: Scheduled Maintenance

Start Date: Sunday, October 20, 2019

End Date: Sunday, October 20, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ls7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATED (7:46 pm EDT):  Scheduled maintenance is completed

[RESOLVED]nl1-ls6 :: Scheduled Maintenance

Start Date: Sunday, October 20, 2019

End Date: Sunday, October 20, 2019wwwnl1-ls6.a2hosting.com

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected: nl1-ls6.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATED (7:31 PM EDT): Routine Maintenance is completed

19th October 2019

mi3-wsq1 :: Scheduled Maintenance

Start Date: Sunday, October 20, 2019

End Date: Sunday, October 20, 2019

Time: 12:00 AM - 05:00 AM EST (04:00 AM - 09:00 AM UTC)

Services Affected:

mi3-wss2.a2hostig.com

mi3-wts1.a2hosting.com

mi3-wts2.a2hosting.com

mi3-wsr1.supercp.com

mi3-wtr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users with MSSQL databases will experience a service interruption while the routine scheduled maintenance is performed.

Update 4:00AM EDT: Maintenance has been completed on mi3-wsq1 and services are once again available. We'll continue to monitor the service for any issues.

[RESOLVED] AZ1-SS19 :: Service Interruption

AZ1-SS19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE As of 13:22 EDT :: Our system admin team has corrected this issue and all services are back to normal, please let us know if you experience any further issues.

[RESOLVED] mi3-wss4::Service Interruption

mi3-wss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

*UPDATE  As of 2:15PM EDT :: Our system admins have checked this issue and have been monitoring it and the issues been resolved for quite some time,  we are continuing to monitor the situation.

18th October 2019

[RESOLVED]ssdman85 :: Service Interruption

ssdman85 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:48 PM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

 

17th October 2019

[RESOLVED]sgssdman3 :: VPS node unresponsive

sgssdman3 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:10 AM EDT: The node and all VPSes are back online

   

sg1-wss1 :: Service Interruption

sg1-wss1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:58PM EDT:  Issues on sg1wss1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]az1-ls16.a2hosting.com :: MySQL Interruption

az1-ls16.a2hosting.com is currently experiencing a MySQL interruption. Users with MySQL databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:35 AM EDT: Our System Operations team has resolved this matter and all services are back online.

16th October 2019

[RESOLVED] Phone Service Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 3:52PM :: Our phone system is once again online. We will continue to monitor the service for any additional issues.

[RESOLVED]ssdman79 :: Service Interruption

ssdman79.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:03 PM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

 

[COMPLETE]sg1-ss1 :: Emergency Maintenance

Start Date: Wednesday, October 16, 2019

End Date: Wednesday, October 16, 2019

Time: 01:00 PM - 03:00 PM EST (5:00 PM - 7:00 PM UTC)

Services Affected:

sg1-ss1.a2hosting.com

Description: Our System Operations team will be performing a reboot of the server for emergency maintenance. Users will experience a brief service interruption (approximately 30 minutes or less) while the maintenance is performed.

UPDATE 1:05 PM EDT (5:05 PM UTC): Our System Operations team has completed emergency maintenance and the server is back online.

 

[RESOLVED]nlssdman24 :: Service Interruption

nlssdman24.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:17 PM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

15th October 2019

[RESOLVED] mi3-wss4::Service Interruption

mi3-wss4  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE8:15 PM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED]az1-ss3 :: Service Interruption

az1-ss3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:20 PM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED]nl1-ss12 :: MySQL Interruption

nl1-ss12.a2hosting.com is currently experiencing a MySQL interruption. Users with MySQL databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:37 PM EDT: Our System Operations team has resolved this matter and the MySQL service is back online.

 

[RESOLVED]az1-ls5 :: MySQL Interruption

az1-ls5.a2hosting.com is currently experiencing a MySQL interruption. Users with MySQL databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:16 AM EDT: Our System Operations team has resolved this matter and the MySQL service is back online.

 

[RESOLVED]az1-wss1 :: Service Interruption

az1-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:32 AM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED]nlls3 :: MySQL Interruption

nlls3.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:12 AM EDT: Our System Operations team has resolved this matter and MySQL services are back online.

14th October 2019

[RESOLVED] MI3-WSS11 :: Service Interruption

MI3-WSS11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE  As of 3:35 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

[RESOLVED]ssdman89 :: Service Interruption

ssdman89.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:52 PM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

 

[RESOLVED]Dedicated Servers: Service Interruption

Multiple Dedicated servers in our Michigan DC are currently experiencing a service interruption. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:15 PM EDT: Our System Operations continues to work on restoring service to all servers. We will continue to provide updates as they're made available.

UPDATE 3:12 PM EDT: Any affected servers are back online but we are still monitoring the situation internally.   If you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

[RESOLVED] nlsrc4 :: Service Interruption

nlsrc4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:21 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide updates as they are made available.

UPDATE 1:38 PM EDT: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they are made available.

UPDATE 2:50 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide updates as they are made available.

UPDATE  As of 3:05 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

13th October 2019

Phone Service Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 7:30AM: Our Operations team has identified the cause of this issue and is currently working with our vendors to resolve the trouble. Updates will be provided as they are available.

Update 8:20AM: Our phone system is once again online. We will continue to monitor the service for any additional issues.