The system is experiencing issues

Past Incidents

6th September 2019

[RESOLVED]Phone Service Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:48 AM EDT:  Phones have been back online for the last 10 minutes and appear to be stable. 

[RESOLVED]Multiple Servers: Intermittent Connectivity

Some servers on our network are currently experiencing intermittent connectivity issues. During this time, you may encounter intermittent degraded performance. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE 11:55 AM EDT: Our System Operations team is still investigating an issue with intermittent connectivity across multiple servers. We will continue to provide updates as they are made available.

UPDATE 12:18 PM EDT: Our System Operations team has resolved this issue and all servers are stable at this time.

 

5th September 2019

[RESOLVED]ssr19 :: Service Interruption

ssr19.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

4th September 2019

No incidents reported

3rd September 2019

[RESOLVED] nl1-sr1 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-sr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ss11 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ss11.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ss10 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ss10.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ss1 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ss1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls4 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ls4nl1-lr1 :: Scheduled MySQL Maintenance.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls9 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ls9.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls8 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ls8.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls7 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (11:30 PM - 03:30 AM UTC)

Services Affected:

MySQL nl1-ls7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-sr3 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-sr3.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-sr2 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 07:30 PM - 11:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-sr2.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls6 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls5 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls4 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls4.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

 

[RESOLVED] nl1-ls3 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls3.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls2 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:50 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls10 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls10.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-ls1 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-ls1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-lr3 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-lr3.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-lr2 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-lr2.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

[RESOLVED] nl1-lr1 :: Scheduled MySQL Maintenance

Start Date: Tuesday, September 3rd, 2019

End Date: Tuesday, September 3rd, 2019

Time: 06:30 PM - 10:30 PM EST (10:30 PM - 02:30 AM UTC)

Services Affected:

MySQL nl1-lr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief MySQL service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed on the server.

Update 7:00 PM Eastern :: Maintenance has been completed.

az1-ss6 :: Reboot Required

az1-ss6.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:00PM EDT: This has been resolved.

[RESOLVED] AZ1-VM6 :: Service Inerrruption

az1-vm6.a2hosting.com is currently experiencing a service interruption. VM's hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 15:41 PM EDT: Our System Operations team has resolved this issue and all VPS servers hosted on this node are back online.

[RESOLVED] MI3-WTS8 :: Reboot Required.

mi3-wts8.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 3:15 PM EDT: Our System Operations team has confirmed all services are back online.

[RESOLVED]nlssdman16 :: Service Interruption

nlssdman16.a2hosting.com is currently experiencing a service interruption. VM's hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:42 PM EDT: Our System Operations team has resolved this issue and all VPS servers hosted on this node are back online.

 

[RESOLVED]mi3-mw2 :: Reboot Required

mi3-mw2.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:56 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]nl1-ls5 :: Reboot Required

nl1-ls5.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:56 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ls13 :: Reboot Required

mi3-ls13.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:56 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ls7 :: Reboot Required

mi3-ls7.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:56 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ss39 :: Reboot Required

mi3-ss39.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:56 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ss30 :: Reboot Required

mi3-ss30.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:52 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ss21 :: Reboot Required

mi3-ss21.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:52 AM EDT: The server has been rebooted and all services are back online.

[RESOLVED]mi3-ss20 :: Reboot Required

mi3-ss20.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

 

 

[RESOLVED]mi3-ss11 :: Reboot Required

mi3-ss11.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

 

 

[RESOLVED]mi3-ss10 :: Reboot Required

mi3-ss10.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

 

 

[RESOLVED]mi3-sr10 :: Reboot Required

mi3-sr10.supercp.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

 

 

[RESOLVED]mi3-sr7 :: Reboot Required

mi3-sr7.supercp.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

 

 

[RESOLVED]mi3-sr1 :: Reboot Required

mi3-sr1.supercp.com is currently being rebooted to correct an issue. Users hosted on this server will experience a short downtime (approximately 5 minutes or less.) We will provide updates as more details are made available.

UPDATE 11:45 AM EDT: The server has been rebooted and all services are back online.

 

2nd September 2019

[RESOLVED]sg1-wts1 :: Service Interruption

sg1-wts1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:40AM :: Our Operations team was able to correct the issues with the service, and it is once again available.

[RESOLVED]mi3-ss15.a2hosting.com :: Server Interruption

mi3-ss15.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

1st September 2019

No incidents reported

31st August 2019

No incidents reported