The system is experiencing issues

Past Incidents

29th January 2019

[RESOLVED]MI3-WSR1 :: Service Interruption

MI3-WSR1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:30PM EST: MI3-WSR1 is bieng rebooted and will be back online shortly.

UPDATE 11:40PM EST: MI3-WSR1 is undergoing a file system check. We will update as soon as it is online.

January 30th

UPDATE 12:15 AM EST: The file system check is still running and we are closely monitoring it.

UPDATE 12:45 AM EST: The file system check has finished and the server is back online now.

[RESOLVED] SSR22 :: Service Interruption

SSR23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:45: SSR22 is back online and working normally.

[RESOLVED] SSR23 :: Service Interruption

SSR23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:35 PM EST: SSR23 is back online and running normally.

[RESOLVED]ssdman67 :: Service Interruption

VPS node ssdman67.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:58 PM EST: Our System Operations team have corrected this issue and all services are back online at this time.

28th January 2019

[RESOLVED]a2ss49.a2hosting.com :: Service Interruption

a2ss49.a2hosting.com is currently experiencing an issue causing sites hosted to have intermittent connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

Update 11:18 AM EST: The system is undergoing a file system check (FSCK). We will continue to provide updates as quickly as possible.

Update 11:27 AM EST: The file system check has completed and all services are back online at this time.

27th January 2019

No incidents reported

26th January 2019

[RESOLVED] AZ1-SS5 :: Service Interruption

az1-ss5.a2hosting.com is currently experiencing an issue causing sites hosted to have intermittent connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE As of 20:55 EST :: This server is back to operating normally again but if you still have reported issues please get in touch via Livechat or in a ticket.

25th January 2019

No incidents reported

24th January 2019

No incidents reported

23rd January 2019

[RESOLVED]ssdman79/ssdman7 - inaccessible

VPS nodes ssdman79 and ssdman7 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:45 AM Eastern: Both nodes have been rebooted and are back online.

[RESOLVED]ssdman80/ssdman81 :: down

VPS nodes ssdman80 and ssdman81 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:00 Am Eastern: Both VPS nodes are back online.

[RESOLVED]nlssdman19 :: Inaccessible

VPS node nlssdman19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 AM Eastern: The VPS node has been rebooted and everything is back online now.

[RESOLVED]nlssdman20 :: Inaccessible

VPS node nlssdman20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:15 AM Eastern: The node and all VPS containers on it are back online.

[RESOLVED] MI3-LS10 :: MySQL Service Interruption

MI3-LS10 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 20:30 EST: MI3-LS10 MySQL is back online and stable.

[RESOLVED] MI3-LS10 :: MySQL Service Interruption

MI3-LS10 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:15 EST: We are glad to report that MySQL is back online.

[RESOLVED]nlssdman16 :: Inaccessible

nlssdman16 VPS node is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:50 AM Eastern: The issue has been resolved and the node, and all VPSes on it, are now back up.

22nd January 2019

[RESOLVED]mi3-wss7 :: inaccessible

mi3-wss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:15 AM Eastern: The server is back online now

[RESOLVED]mi3-wsr1 :: inaccessbile

mi3-wsr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5AM Eastern: the server is back online now.

[RESOLVED]Live chat maintenance

Start Time: 23 Feb 2019 07:00 AM Eastern

Estimated End Time: 23 Feb 2019 9:00 AM Eastern

Services Affected: Live Chat

Description: We will be conducting the Live Chat maintenance on Wednesday, January 23rd, between 7AM and 9AM Eastern. The service will be unavailable during that time period.

Update 7AM Eastern: The maintenance has started. We will update this post once it's finished.

Update 9:48 AM Eastern: The maintenance has been completed as of approximately 8:30 AM EST and our live chat is back online at this time.

[RESOLVED]src10 :: MySQL

src10.supercp.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:20 AM Eastern: The service has been restored. We will continue monitoring the server for any other possible issues.

[RESOLVED]mi3-wss7 :: Service Interruption

mi3-wss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:05AM EST: Our System Operations team has corrected this issue and all services are online at this time.

21st January 2019

a2s80.a2hosting.com :: Service Interruption

a2s80.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: 4:00 AM -- All services are once again available. We will continue to monitor the server for any issues.