The system is experiencing issues

Past Incidents

1st January 2019

[RESOLVED] SSR10 :: Service Interruption

SSR10 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:38 PM: SSR10 is back online.

[RESOLVED] A2SS22 :: Service Interruption

A2SS22 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5PM EST: A2S22 is still offline. Engineers are working diligently to restore service.

UPDATE 5:30 PM EST: A2S22 is back online.

[RESOLVED] :: A2SS29 :: Service Interruption

A2SS29 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:42 AM EST :: This server is back to full functioanality and we would like to know if you are experiencing any issues to please get in touch.

[RESOLVED] SSR14 :: Service Interruption

wwwssr14.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:45 AM - ssr14 is once again online and available. We will continue to monitor the service for any issues; future updates will be provided here as they become available.

31st December 2018

[RESOLVED] nlsrc1 :: MySQL

nlsrc1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

[RESOLVED]mi3-wtr1.supercp.com service disturbance

mi3-wtr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:30 AM Eastern: The server is back online

30th December 2018

No incidents reported

29th December 2018

nlsrc1.supercp.com :: Service Interruption

Server nlsrc1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:30 PM EST :: Server is back up and responding. Please feel free to reach out to our live support team if you are still encountering any issues.

[RESOLVED] SSDMAN79 :: Service Interruption

VPS Node SSDMAN79 is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:45 AM EST :: Continued monitoring has shown no further issues and service is functioning normally. This issue will now be set to resolved.

[RESOLVED] :: MI3-LR1 :: Service Interruption

Server MI3-LR1 is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:51 EST: Continued monitoring has shown no further issues and service is functioning normally. This issue will now be set to resolved.

28th December 2018

[RESOLVED] SSDMAN36 :: Service Interruption

SSDMAN36 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:05 EST: SSDMAN36 is back online and all VM's are running.

27th December 2018

No incidents reported

26th December 2018

[RESOLVED]AZ1-SS5 :: Service Interruption

AZ1-SS5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:40 EST: AZ1-SS5 is back online.