Past Incidents

Start Date: Sunday, April 28th, 2024 EDT

End Date: Monday, April 29th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 09:00 PM EDT: This maintenance has started.

Server Time: April 30, Tue 01:00 AM SGT

EDT Time: April 29, Mon 1:00 PM

Description: Our Engineering team is scheduled to perform Scheduled maintenance on VPS node sg1-vz7-vm14. Users on the same VPS node may experience a brief service interruption during this routine maintenance:

Start Date: Sat, April 27, 9:00pm – 9:30pm

Services Affected: 

nl1-vz7-tvm2

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 9:00 PM EDT: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 9:30 PM EDT: The maintenance has been completed.

Start Date: Saturday, April 27th, 2024 EDT

End Date: Sunday, April 28th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 9:00 AM EDT: Maintenance completed successfully.

Start Date: Friday, April 26th, 2024 MST

End Date: Saturday, April 27th, 2024 MST

Time:  10:00 PM - 6:00AM MST (1:00 AM - 9:00 AM EDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. Users on the following services may experience a brief service interruption during this routine maintenance:

az1-ts110.a2hosting.com

az1-ts111.a2hosting.com

az1-vz7-tvm9

az1-tr101.supercp.com

az1-ts113.a2hosting.com

az1-ss26.a2hosting.com

az1-ss110.a2hosting.com

az1-ss27.a2hosting.com

az1-ss28.a2hosting.com

az1-ss24.a2hosting.com

az1-ls16.a2hosting.com

az1-ss25.a2hosting.com

az1-ls17.a2hosting.com

az1-vz7-tvu1

az1-ts2.a2hosting.com

az1-tr1.supercp.com

az1-vz7-tvm3

az1-ls4.a2hosting.com

az1-ss4.a2hosting.com

az1-ls15.a2hosting.com

az1-ls5.a2hosting.com

az1-ss5.a2hosting.com

az1-vz7-vm29

az1-vz7-vu16

az1-ss8.a2hosting.com

az1-ls11.a2hosting.com

az1-ls6.a2hosting.com

az1-ls7.a2hosting.com

az1-ss7.a2hosting.com

az1-ss6.a2hosting.com

az1-ss14.a2hosting.com

az1-vz7-tvu3

az1-vz7-tvm7

az1-ts102.a2hosting.com

az1-vz7-vm17

az1-vz7-vm15

az1-vz7-vm21

az1-vz7-vm102

az1-vz7-tvm8

az1-ts107.a2hosting.com

az1-ts106.a2hosting.com

az1-ts105.a2hosting.com

az1-vz7-vu15

az1-vz7-vm20

az1-vz7-vm19

az1-vz7-vm16

az1-vz7-vm108

az1-ss104.a2hosting.com

az1-vz7-vm24

az1-ss103.a2hosting.com

az1-vz7-tvm12

az1-ts114.a2hosting.com

az1-vz7-tvm11

az1-vz7-tvm10

UPDATE 01:00 AM EDT: This maintenance has started.

UPDATE 09:00 AM EDT: This maintenance has ended.

Start Date: Thursday, April 25th, 2024 MST

End Date: Friday, April 26th, 2024 MST

Time:  10:00 PM - 6:00AM MST (1:00 AM - 9:00 AM EDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. Users on the following services may experience a brief service interruption during this routine maintenance:

az1-vz7-vm14

az1-vz7-vu13

az1-vzm-vu1

az1-vz7-vu11

az1-vz7-vu12

az1-vz7-vm13

az1-vz7-tvm5

az1-ts9.a2hosting.com

az1-ts100.a2hosting.com

az1-ts101.a2hosting.com

az1-lr7.supercp.com

az1-sr9.supercp.com

az1-ls18.a2hosting.com

az1-ss39.a2hosting.com

az1-sr10.supercp.com

az1-vz7-vu2

az1-vz7-vu5

az1-ss38.a2hosting.com

az1-lr6.supercp.com

az1-ss37.a2hosting.com

az1-vz7-vu1

az1-sr8.supercp.com

az1-ss33.a2hosting.com

az1-ss111.a2hosting.com

az1-vz7-vm25

az1-sr103.supercp.com

az1-ss35.a2hosting.com

az1-ss34.a2hosting.com

az1-sr7.supercp.com

az1-ss36.a2hosting.com

az1-sr5.supercp.com

az1-sr6.supercp.com

az1-vz7-vm33

az1-ls20.a2hosting.com

az1-vz7-vu18

az1-vz7-vm32

az1-ss31.a2hosting.com

az1-ss32.a2hosting.com

az1-vz7517-vm35

az1-vz7-vm30

az1-lr5.supercp.com

az1-ss29.a2hosting.com

az1-ss108.a2hosting.com

az1-sr4.supercp.com

az1-ss30.a2hosting.com

az1-tr104.supercp.com

az1-ts1.a2hosting.com

az1-vz7-tvm1

az1-ts3.a2hosting.com

UPDATE 10:00 PM EDT: This maintenance has started.

UPDATE 09:00 AM EDT: This maintenance has ended.

Start Date: Wednesday, April 24th, 2024 MST

End Date: Thursday, April 25th, 2024 MST

Time:  10:00 PM - 6:00AM MST (1:00 AM - 9:00 AM EDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. Users on the following services may experience a brief service interruption during this routine maintenance:

az1-sr11.supercp.com

az1-ss45.a2hosting.com

az1-sr12.supercp.com

az1-vzm-vu2

az1-vz7-vm12

az1-ss99.a2hosting.com

az1-ss100.a2hosting.com

az1-ss98.a2hosting.com

az1-vzm-vu3

az1-vz7-vu9

az1-vzm-vu5

az1-vz7-vu10

az1-ss102.a2hosting.com

az1-sr100.supercp.com

az1-ss105.a2hosting.com

az1-vz7-vm18

az1-vz7-vu14

az1-vz7-vm101

az1-ss101.a2hosting.com

az1-ss106.a2hosting.com

az1-sr101.supercp.com

az1-vz7-vm100

az1-tr102.supercp.com

az1-tr103.supercp.com

az1-ts112.a2hosting.com

az1-ts109.a2hosting.com

az1-tr2.supercp.com

az1-ts115.a2hosting.com

az1-ts6.a2hosting.com

az1-ts5.a2hosting.com

az1-ts4.a2hosting.com

az1-vz7-tvm4

az1-vz7-tvm2

az1-vz7517-vu19

az1-ss43.a2hosting.com

az1-vz7517-vm111

az1-vz7-vu6

az1-vz7517-vm36

az1-vz7-vm10

az1-vz7-vu4

az1-vz7-vu3

az1-ss41.a2hosting.com

az1-vz7-tvu2

az1-ts7.a2hosting.com

az1-tr3.supercp.com

az1-vz7-tvm6

az1-tr100.supercp.com

az1-ts103.a2hosting.com

az1-ts104.a2hosting.com

UPDATE 1:00 AM EDT: The maintenance has started.

UPDATE 8:55 AM EDT: The maintenance has been completed.

nlssr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:45 AM EDT: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

Start Date: Monday, April 22

Time: 7:30 PM – 8:00 PM EDT

Services Affected: nl1-ts109

Description: Our System Operations team will be conducting scheduled maintenance on nl1-ts109. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 7:35 PM EDT: Maintenance on nl1-ts109 has been completed.

Multiple servers in our Arizona Data Center are presently encountering a service interruption related to increased traffic. This may lead to service degradation for users hosted on these servers. Our System Operations team is actively investigating the root cause of these interruptions. We will keep you updated as soon as more details become available. Thank you for your patience and understanding.

Servers affected:

az1-sr101.supercp.com

az1-sr102.supercp.com

az1-sr103.supercp.com

az1-ss106.a2hosting.com

az1-ss107.a2hosting.com

az1-ss108.a2hosting.com

az1-ss109.a2hosting.com

az1-ss110.a2hosting.com

az1-ss111.a2hosting.com

az1-tr101.supercp.com

az1-tr102.supercp.com

az1-tr103.supercp.com

az1-tr104.supercp.com

az1-tr105.supercp.com

az1-ts106.a2hosting.com

az1-ts107.a2hosting.com

az1-ts109.a2hosting.com

az1-ts110.a2hosting.com

az1-ts111.a2hosting.com

az1-ts112.a2hosting.com

az1-ts113.a2hosting.com

az1-ts114.a2hosting.com

az1-ts115.a2hosting.com

az1-ts116.a2hosting.com

UPDATE 04:30 AM: The issue has been successfully resolved and the traffic mitigated. Please reach out to our support if you need further assistance.