The system is experiencing issues

Past Incidents

11th February 2024

[COMPLETED]Multiple SG servers :: Scheduled Maintenance

Start Date: Monday, February 12th, 2024 (Server Time: Monday, February 12th, 2024)

Time: 10:00 AM EST (Server Time: 11:00 PM GMT+8)

Servers affected:

sg1-ts102.a2hosting.com

sg1-ts103.a2hosting.com

sg1-ts105.a2hosting.com

sg1-ts106.a2hosting.com

sg1-ts108.a2hosting.com

sg1-ts109.a2hosting.com

sg1-tr100.supercp.com

sg1-tr101.supercp.com

sg1-tr102.supercp.com

sg1-vz7-tvm7

sg1-vz7-tvm6

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 10:05AM EST: The maintenance has been started at this time. We appreciate your patience while our System Operations team performs the maintenance. Further updates will be provided as we receive them.

UPDATE 1:30PM EDT: The maintenance has been completed. Services are once again available.

10th February 2024

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Start Date: February 10, Saturday 08:00 PM EST

Services Affected: 

nl1-ss10

nl1-ss3

nl1-ss6

nl1-ss7

nl1-ss9

nl1-ts2

nl1-vzm-vu4

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 08:00 PM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 08:30 PM EST: Maintenance has been Completed.

9th February 2024

No incidents reported

8th February 2024

[COMPLETED] Scheduled Maintenance :: mi3-vzm-vu14

EDT Time:  Thusday Feb 8, 12:00 - 2:00AM 

Service affected: mi3-vzm-vu14

Description: Our System Operations team will be performing scheduled maintenance on the VPS node. Users will experience a brief service interruption while the scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 01:45 AM EDT: The maintenance has been completed.

7th February 2024

No incidents reported

6th February 2024

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Start Time: February 8 (Thursday), 2023 at 12:00 AM EST 

End Time: February 8 (Thursday), 2023 at 05:00 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 05:42 AM EST: The maintenance is completed successfully.

[RESOLVED] mi3-lr3 :: Service Interruption

mi3-lr3  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:40PM EST: Issues on mi3-lr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] az1-ss42 :: Service Interruption

 az1-ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:05AM EST: Our Engineers are still working on this. Further updates will be provided. We sincerely appreciate your patience and understanding in the meantime.

UPDATE 10:05AM EST: Our Engineers are still working to restore the service. We appreciate your continued patience and understanding.

UPDATE 11:45AM EST: Our Engineers are still working to resolve all issues affecting az1-ss42.a2hosting.com. Further updates will be provided as soon as they are available.

UPDATE 1:10PM EST: Our Engineers were able to resolve all issues affecting az1-ss42.a2hosting.com. Services are once again available.

5th February 2024

No incidents reported