No Active Incidents Reported

Incidents

2nd January 2022

[RESOLVED]Arizona Network Maintenance

Start Date: Sunday, January 2, 2022

End Date: Sunday, January 2, 2022

Start Time: 4:00 AM EST

End Time: 6:00 AM EST

Services Affected:

Arizona Data Center

Description: This maintenance is from one of our network service providers in Arizona. Users may experience a brief service interruption while the maintenance is performed.

Update 6:00 AM EST: The maintenance period is complete, services are once again available.

1st January 2022

No Active Incidents Reported

31st December 2021

[COMPLETED] az1-vz7-tvm1 :: Scheduled Maintenance

Start Date: Friday, December 31, 2021

End Date: Friday, December 31, 2021

Time: 2:00 AM - 4:00 AM EST (December 31, 2021 12:00 AM - 2:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 02:17 AM:  The maintenance has been completed successfully, all servers are back to normal. 

30th December 2021

[RESOLVED] nl1-vz7-vu2 :: Intermittent Network Issues

nl1-vz7-vu2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:35PM EST: Issues on nl1-vz7-vu2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] az1-vz7-tvm1 :: Scheduled Maintenance

Start Date: Thursday, December 30, 2021

End Date: Thursday, December 30, 2021

Time: 2:00 AM - 6:00 AM EST (December 30, 2021 12:00 AM - 4:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:48AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:00AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 3:00AM EST: Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 3:45AM EST:  Maintenance is completed successfully, the server is back to normal.

29th December 2021

[RESOLVED] az1-ss39 :: Service Interruption

az1-ss39 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:40PM EST: Issues on az1-ss39 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[POSTPONED] az1-vz7-tvm1 :: Scheduled Maintenance

Start Date: Wednesday, December 29, 2021

End Date: Wednesday, December 29, 2021

Time: 2:00 AM - 4:00 AM EST (December 29, 2021 12:00 AM - 2:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:50AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:00AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 3:00AM EST: Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 4:14AM EST: This maintenance has been postponed until further notice.

28th December 2021

[RESOLVED] NLLS2 :: MySQL Service Interruption

MySQL on the nlls2.a2hosting.com server is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:50PM EST (10:50PM NL Time): Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter. 

UPDATE 7:00PM EST (1:00AM, December 29th, NL Time): Our Engineers continue to work on the server. We will post updates as more information becomes available.

UPDATE 7:30PM EST (1:30AM, December 29th NL Time): Our engineers were able to resolve the issues affecting clients on this server. Services are once again available and no further interruptions are planned. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] AZ1-SS41 :: Service Interruption

az1-ss41.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:58 AM EST: Our System Operations team resolved this matter and all services are back online at this time.

27th December 2021

No Active Incidents Reported