No Active Incidents Reported

Incidents

27th December 2021

No Active Incidents Reported

26th December 2021

[RESOLVED] nlls2 :: MySQL Service Interruption

MySQL on nlls2.a2hosting.com server is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 07:30AM EST: MySQL service on the server is back to normal. If you are still getting database errors, please, reach out to our Support. 

[RESOLVED]nlls2 :: Scheduled Maintenance

Start Date: Sunday, December 26, 2021

End Date: Sunday, December 26, 2021

Time: 1:00 AM - 3:00 AM EST (December 26, 2021 7:00 AM - 9:00 AM CET)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:00AM EST: Our System Operations team continues performing the maintenance as scheduled on the server. Further updates will be provided as they become available.

Update 2:55AM EST: Maintenance is still ongoing, we will update this thread as we progress through this window. We appreciate your cooperation and understanding in this matter.

Update 4:55AM EST: The maintenance has been completed, but our System Operations team encountered additional issues after the maintenance was completed. Our System Operations team continues to work to resolve all issues affecting the server.

Update 6:05AM EST: All services on the server are once again available. Our System Operations team will continue to monitor the server for any issues.

25th December 2021

No Active Incidents Reported

24th December 2021

[RESOLVED]nlls2 :: Service Interruption

nlls2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:26 AM EST: Our System Operations team continues to work toward restoring all services. We will continue to provide updates as they're made available.

UPDATE 11:25 AM EST: Our System Operations team resolved this matter and all services are back online at this time.

[COMPLETED] a2ss43 :: Scheduled Maintenance

Start Date: Friday, December 24, 2021

End Date: Friday, December 24, 2021

Time: 02:00 AM - 03:00 AM EST

Services Affected:

a2ss43.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 02:50 EST: Maintenance is completed successfully, the server is back to normal.

23rd December 2021

[RESOLVED]Phone System Maintenance

Our Phone system is currently undergoing maintenance. If you experience issues contacting us through our telephone support, please contact us through our Live Chat or open a ticket. We will provide updates as the maintenance progresses.

UPDATE 10:40 AM EST: Our phone system maintenance was completed successfully. Please contact our team directly through a Live Chat or open a ticket if you experience issues reaching us through our phone support.

22nd December 2021

[RESOLVED] nlls2 :: MySQL Service Interruption

nlls2 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:55 AM EST: Our Engineers are still working on the server. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:25 PM EST: Our Engineers are still working on the server. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:51 PM EST: Issues on nlls2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

21st December 2021

[RESOLVED] nlls2 :: Service Interruption

nlls2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:45PM EST: Our Engineers are still working on the server. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 7:20PM EST: Unfortunately the server is still facing issues despite our team having made progress. Our Engineers are still working on it. We will post updates as more information is available. We sincerely apologize for the inconvenience faced in the meanwhile.

UPDATE 8:05PM EST: Issues on nlls2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] a2ss43 :: Scheduled Maintenance

Start Date: Tuesday, December 21, 2021

End Date: Tuesday, December 21, 2021

Time: 02:00 AM - 05:00 AM EST

Services Affected:

a2ss43.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:50AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:00AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 2:14AM EST: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance