No Active Incidents Reported

Incidents

19th January 2021

a2ls17 :: Service Interruption

a2ls17.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 19 Jan 2021 4:55AM: Our System Operations and Engineering teams are currently working to resolve all issues on the server. At the moment, the server is only, but MySQL services are unavailable. Users attempting to use MySQL will experience service degradation. Further updates will be provided as they become available.

Update 19 Jan 2021 8:25 AM: Our System Operations and Engineering teams are currently working to resolve all issues on the server. Users attempting to use MySQL will experience service degradation as a result. Further updates will be provided as they become available.

Update 19 Jan 2021 10:25 AM: Our System Operations and Engineering teams are still working on restoring MySQL services. We will continue to provide updates as they're made available.

Update 19 Jan 2021 12:32 PM: Our System Operations and Engineering teams continue working on restoring MySQL services. We will continue to provide updates as they're made available.

Update 19 Jan 2021 2:05 PM: Our System Operations and Engineering teams are still working on fully restoring MySQL services. We will continue to provide updates as they're made available.

Update 19 Jan 2021 3:10 PM: Our System Operations and Engineering teams have made progress restoring MySQL services. We are still working on fully restoring any service to any remaining customers experiencing isssues. We will continue to provide updates as they're made available.

Update 01/19/21 5:00 PM: MySQL services should be restored at this time and fully operational. If you run into any further issues, please reach out to our support team for assistance.

[RESOLVED]a2ss53 :: Scheduled Maintenance

Start Date: Thursday, January 21, 2021

End Date: Thursday, January 21, 2021

Time: 2:00 AM - 6:00 AM EST

Services Affected:

a2ss53.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:50 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:15 AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]ssdman43 :: Service Interruption

ssdman43 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:00AM: Our System Operations and Engineering teams were able to correct the issues on this server and services are once again available. We will continue to monitor the server for any issues.

[RESOLVED]nl1-ss1 :: MySQL Interruption

nl1-ss1.a2hosting.com is currently experiencing a MySQL interruption. Users with MySQL databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 5:00AM: Our System Operations team is still working on this. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

Update 6:20AM: Our specialists are still working on the server. We will post an update as there is more information to share in this regard.

UPDATE 8:31 AM EST: Our System Engineers have resolved this issue and MySQL services are fully operational at this time.

mi3-vz7-tvm3 :: Scheduled Maintenance

Start Date: Tuesday, January 19, 2021

End Date: Tuesday, January 19, 2021

Time: 2:30 AM - 4:30 AM EST

Services Affected:

mi3-vz7-tvm3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 2:00 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:12AM EST: Maintenance has been completed at this time. Services are once again available.

a2ss21 :: Service Interruption

a2ss21.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 2:16 AM EST: We are glad to report that a2ss11 is back online. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]ssdsemi10 :: Service Interruption

ssdsemi10 is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:00AM: Our System Operations and Engineering teams were able to correct the issues on this server and services are once again available. We will continue to monitor the server for any issues.

18th January 2021

[RESOLVED]Michigan DC :: Scheduled Maintenance

Start Date: Monday, Jan 18th 2021

End Date: Tuesday, Jan 19th 2021

Time: 11:00 PM - 12:00 AM EST

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Michigan datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. 

UPDATE 11:00PM EST: Our Data Center Engineers have started the maintenance. We will post updates as we receive more information in this regard.

UPDATE 1:40AM EST: Our Engineers have completed the maintenance for the datacenter at this time. 

[COMPLETED]sg1-vz7-vm3 :: Scheduled Maintenance

Start Date: Monday, January 18, 2021

End Date: Monday, January 18, 2021

Time: 11:00 PM - 2:00 AM (Jan-19) GMT+8 (Monday, January 18, 10:00 AM - 1:00 PM EST)

Services Affected:

sg1-vz7-vm3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 10:01 AM EST: Our System Operations team completed the scheduled maintenance and all services are back online at this time.

17th January 2021

No Active Incidents Reported

16th January 2021

[RESOLVED] a2ss47 :: Scheduled Maintenance

Start Date: Saturday, January 16, 2020

End Date: Saturday, January 16, 2020

Time: 2:00 AM - 5:00 AM EST

Services Affected:

a2ss47.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

[RESOLVED] 2:20AM EST, Maintenance is completed.

15th January 2021

[COMPLETED]a2ss47 :: Scheduled Maintenance

Start Date: Friday, January 15, 2020

End Date: Friday, January 15, 2020

Time: 1:00 AM - 4:00 AM EST

Services Affected:

a2ss47.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:00 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:47AM EST: Maintenance has been completed at this time. Services are once again available.

14th January 2021

mi3-ss37 :: Scheduled Maintenance

Start Date: Thursday, January 14, 2020

End Date: Thursday, January 14, 2020

Time: 1:00 AM - 6:00 AM EST

Services Affected:

mi3-ss37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 6:07AM EST: Maintenance has been completed at this time. Services are once again available.

 

13th January 2021

[RESOLVED] AZ1-VU3 :: Service Interruption

AZ1-VU3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:40 PM EST: We are glad to report that AZ1-VU3 is back online. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Michigan DC :: Scheduled Maintenance

Start Date: Wednesday, Jan 13th 2021

End Date: Thursday, Jan 14th 2021

Time: 10:00 PM - 1:00 AM EST

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Michigan datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. 

UPDATE 10:00PM EST: Our Engineering team has started the maintenance. We will post updates as more information becomes available.

UPDATE 11:15PM EST: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] a2ss11 :: Service Interruption

a2ss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:04 AM EST: We are glad to report that a2ss11 is back online. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Client Area :: Service Interruption

The client portal is currently experiencing service interruptions. Users attempting to login will experience service degradation as a result. Our System Operations team is currently investigating the root cause of this interruption. We will provide updates as more information becomes available

UPDATE 12:50AM EST: Our System Operations team was able to isolate and correct the issue with the A2 Hosting client portal. Services are available at this time and we will continue to monitor for any issues.

12th January 2021

No Active Incidents Reported