Past Incidents

mi3-mw2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

6:48 PM ET: Issues on mi3-mw2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: March 27th, 2024, Wednesday

Time: 06:00 AM EDT - 06:30 AM EDT

Services Affected: TurboHub control panel

Description: Our System Operations team will be performing scheduled maintenance on the TurboHub control panel. Users will experience a brief service interruption of this interface while the maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance was completed without issue.

az1-ts105 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:00 PM EST: The issues on az1-ts105 have been successfully resolved. Nevertheless, our operations team will maintain ongoing monitoring of this server to ensure continued stability. Rest assured, we will promptly provide further updates to confirm that the issue has been fully resolved.

UPDATE 03:10 AM EDT: Our team is currently working on maintenance to enhance service stability. We're actively monitoring the situation. If you encounter any issues, please reach out to our support team.

az1-ts105 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:10 PM EDT: Issues on az1-ts105 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-sr20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:30 PM EDT: Issues on mi3-sr20 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.