The system is experiencing issues

Past Incidents

25th March 2024

[RESOLVED]TurboHub :: Scheduled Maintenance

Start Date: March 27th, 2024, Wednesday

Time: 06:00 AM EDT - 06:30 AM EDT

Services Affected: TurboHub control panel

Description: Our System Operations team will be performing scheduled maintenance on the TurboHub control panel. Users will experience a brief service interruption of this interface while the maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance was completed without issue.

24th March 2024

[RESOLVED]az1-ts105 :: Service Interruption

az1-ts105 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:00 PM EST: The issues on az1-ts105 have been successfully resolved. Nevertheless, our operations team will maintain ongoing monitoring of this server to ensure continued stability. Rest assured, we will promptly provide further updates to confirm that the issue has been fully resolved.

UPDATE 03:10 AM EDT: Our team is currently working on maintenance to enhance service stability. We're actively monitoring the situation. If you encounter any issues, please reach out to our support team.

23rd March 2024

[RESOLVED] az1-ts105 :: Service Interruption

az1-ts105 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:10 PM EDT: Issues on az1-ts105 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

22nd March 2024

No incidents reported

21st March 2024

No incidents reported

20th March 2024

[RESOLVED] mi3-sr20 :: Service Interruption

mi3-sr20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:30 PM EDT: Issues on mi3-sr20 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] my.a2hosting.com :: Service Interruption

Our customer portal, my.a2hosting.com is currently experiencing a service interruption. Users attempting to access https://my.a2hosting.com will experience an error as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:44 PM EDT: Our System Operations team identified and resolved the issue. Our customer portal, my.a2hosting.com is accessible again at this time.

19th March 2024

No incidents reported

18th March 2024

[COMPLETED] mi3-ls6 :: Scheduled Maintenance

Start Date: Monday, March 18, 2024

End Date: Monday, March 18, 2024

Time: 01:00 AM EDT

Services Affected: mi3-ls6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:00 AM EDT: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 1:27 AM EDT: The maintenance has been completed.