The system is experiencing issues

Past Incidents

15th November 2023

[RESOLVED] nl1-sr02 :: Service Interruption

nl1-sr102 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

6:40PM EST: Issues on nl1-sr102 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance

14th November 2023

Arizona DataCenter :: Scheduled Network Maintenance

Start Time: November 16 (Thursday), 2023 at 03:00 AM EST 

End Time: November 16 (Thursday), 2023 at 07:00 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

[RESOLVED] Netherlands DC :: Network Interruption

We are aware of degraded performance faced by some clients hosted in our Netherlands Datacenter. Our Network Engineers are actively investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:15 AM EST: Issues with the Netherlands network have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

13th November 2023

nl1-ts6 :: Scheduled Maintenance

Start Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 13th 2023)

End Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 14th 2023)

Time: 7:30 PM - 11:30 PM EST (Server Time: 1:30 AM - 4:30 AM CET)

Services Affected:

nl1-ts6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:40 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:15 PM EST: The maintenance has completed successfully.

nl1-ts103 :: Scheduled Maintenance

Start Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 13th 2023)

End Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 14th 2023)

Time: 7:30 PM - 11:30 PM EST (Server Time: 1:30 AM - 4:30 AM CET)

Services Affected:

nl1-ts103.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:40 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:15 PM EST: The maintenance has completed successfully.

nl1-ts100 :: Scheduled Maintenance

Start Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 13th 2023)

End Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 14th 2023)

Time: 7:30 PM - 11:30 PM EST (Server Time: 1:30 AM - 4:30 AM CET)

Services Affected:

nl1-ts100.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:40 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:15 PM EST: The maintenance has completed successfully.

nl1-tr3 :: Scheduled Maintenance

Start Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 13th 2023)

End Date: Monday, November 13th, 2023 (Server Time: Tuesday, November 14th 2023)

Time: 7:30 PM - 11:30 PM EST (Server Time: 1:30 AM - 4:30 AM CET)

Services Affected:

nl1-tr3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:40 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:15 PM EST: The maintenance has completed successfully.

[RESOLVED]Service Interruption :: mi3-tr1

mi3-tr1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:45 PM EDT: Our Systems Operations team has been able to isolate and resolve the interruption. The service degradation should no longer be occurring. Please don't hesitate to reach out to our Support team if you are still encountering issues.

12th November 2023

[COMPLETED] Multiple AZ servers :: Scheduled Maintenance

Start Date: November 12th, Sunday 03:00 AM EDT

Time: 03:00 AM EDT

Services Affected: 

az1-vz7-vu15

az1-vz7-vu10

az1-vz7-vu11

az1-vz7-vu12

az1-vz7-vu13

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 03:55 AM EST: The maintenance is completed.

[COMPLETED] Multiple AZ servers :: Scheduled Maintenance

Start Date: Nov 12, Sunday 12:00 AM MST (EDT Time: Nov 12, Sun 02:00 AM)

Time: 02:00 AM - 03:00 AM ET

Services Affected: 

az1-tr3

az1-ts6

az1-ts7

az1-ts9

az1-vz7-vu5

az1-vz7-vu6

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:30 AM ET: The maintenance is completed.

[COMPLETED] Multiple MI servers :: Scheduled Maintenance

Start Date: Sunday, November 12, 2023

End Date: Sunday, November 12, 2023

Time: 01:00 AM - 02:00 AM EDT 

Services Affected:

mi3-ss103

mi3-ss32

mi3-tr100

mi3-tr3

mi3-ts100

Description: Our System Operations team will be performing scheduled maintenance on the servers. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 01:30 AM ET: The maintenance is completed.

 

11th November 2023

No incidents reported

10th November 2023

[COMPLETED] Scheduled Maintenance - sg1-ss18 & sg1-vz7-vm7

Start Date: November 11th, Saturday 12:00 PM EDT

Time: 12:00 PM EDT

Services Affected: 

sg1-ss18

sg1-vz7-vm7

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:00 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 12:35 PM EST: The maintenance is completed successfully.

 

Scheduled Maintenance - nl1-ss100 & nl1-ss24

Start Date: November 11th, Saturday 08:00 PM EST

Time: 08:00 PM EST

Services Affected: 

nl1-ss100

nl1-ss24

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:00 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:12 PM EST: The scheduled maintenance has been completed.

9th November 2023

[COMPLETED] Netherlands DC :: Network Maintenance

Start Time (EST): Friday, November 17, 2023, 6:00PM

End Time (EST): Saturday, November 18, 2023, 12:00AM

Start Time (Local Server Time): Saturday,  November 18th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Saturday,  November 18th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Thursday, November 16, 2023, 6:00PM

End Time (EST): Friday, November 17, 2023, 12:00AM

Start Time (Local Server Time): Friday,  November 17th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Friday,  November 17th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Wednesday, November 15, 2023, 6:00PM

End Time (EST): Thursday, November 16, 2023, 12:00AM

Start Time (Local Server Time): Thursday,  November 16th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Thursday,  November 16th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Tuesday, November 14, 2023, 6:00PM

End Time (EST): Wednesday, November 15, 2023, 12:00AM

Start Time (Local Server Time): Wednesday,  November 15th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Wednesday,  November 15th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Monday, November 13, 2023, 6:00PM

End Time (EST): Tuesday, November 14, 2023, 12:00AM

Start Time (Local Server Time): Tuesday,  November 14th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Tuesday,  November 14th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Sunday, November 12, 2023, 6:00PM

End Time (EST): Monday, November 13, 2023, 12:00AM

Start Time (Local Server Time): Monday,  November 13th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Monday,  November 13th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

[COMPLETED] Scheduled Maintenance - mi3-vz7-vm19

Start Date: Thu, November 9, 2023 1 AM EST

End Date: Thu, November 9, 2023 2 AM EST

Services Affected: mi3-vz7-vm19

Description: Our Engineering team will be performing scheduled maintenance on the node. VPSs hosted on this node may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

01:00 AM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

01:35 AM EST: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any issues.