The system is experiencing issues

Past Incidents

11th November 2023

No incidents reported

10th November 2023

[COMPLETED] Scheduled Maintenance - sg1-ss18 & sg1-vz7-vm7

Start Date: November 11th, Saturday 12:00 PM EDT

Time: 12:00 PM EDT

Services Affected: 

sg1-ss18

sg1-vz7-vm7

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:00 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 12:35 PM EST: The maintenance is completed successfully.

 

Scheduled Maintenance - nl1-ss100 & nl1-ss24

Start Date: November 11th, Saturday 08:00 PM EST

Time: 08:00 PM EST

Services Affected: 

nl1-ss100

nl1-ss24

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:00 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 8:12 PM EST: The scheduled maintenance has been completed.

9th November 2023

[COMPLETED] Netherlands DC :: Network Maintenance

Start Time (EST): Friday, November 17, 2023, 6:00PM

End Time (EST): Saturday, November 18, 2023, 12:00AM

Start Time (Local Server Time): Saturday,  November 18th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Saturday,  November 18th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Thursday, November 16, 2023, 6:00PM

End Time (EST): Friday, November 17, 2023, 12:00AM

Start Time (Local Server Time): Friday,  November 17th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Friday,  November 17th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Wednesday, November 15, 2023, 6:00PM

End Time (EST): Thursday, November 16, 2023, 12:00AM

Start Time (Local Server Time): Thursday,  November 16th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Thursday,  November 16th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Tuesday, November 14, 2023, 6:00PM

End Time (EST): Wednesday, November 15, 2023, 12:00AM

Start Time (Local Server Time): Wednesday,  November 15th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Wednesday,  November 15th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Monday, November 13, 2023, 6:00PM

End Time (EST): Tuesday, November 14, 2023, 12:00AM

Start Time (Local Server Time): Tuesday,  November 14th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Tuesday,  November 14th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

Netherlands DC :: Network Maintenance

Start Time (EST): Sunday, November 12, 2023, 6:00PM

End Time (EST): Monday, November 13, 2023, 12:00AM

Start Time (Local Server Time): Monday,  November 13th, 2023, 12:00AM GMT+1

End Time (Local Server Time): Monday,  November 13th, 2023, 6:00AM GMT+1

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenances were completed.

[COMPLETED] Scheduled Maintenance - mi3-vz7-vm19

Start Date: Thu, November 9, 2023 1 AM EST

End Date: Thu, November 9, 2023 2 AM EST

Services Affected: mi3-vz7-vm19

Description: Our Engineering team will be performing scheduled maintenance on the node. VPSs hosted on this node may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

01:00 AM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

01:35 AM EST: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any issues.

8th November 2023

No incidents reported

7th November 2023

No incidents reported

6th November 2023

No incidents reported

5th November 2023

[Completed] Scheduled Maintenance: VPS nodes, AZ

Start Time (MST, server time) : Sunday, 5th November, 12:00 AM MST 2023

Start Time (EDT): Sunday, 5th November, 03:00 AM 2023

az1-vz7-tvm3

az1-vz7-tvm4

az1-vz7-tvm7

az1-vz7-vm10

az1-vz7-vu14

az1-vz7-vu2

Description: Our Engineering team will perform scheduled maintenance on the mentioned VPS nodes. VPS servers hosted on these nodes may experience a brief service interruption while the routine scheduled maintenance is performed. 

Update 03:40 AM ET: The maintenance of the servers from the above list has been completed.

Update 04:00 AM ET: Our Engineering team is performing scheduled reboots on the next bunch of AZ VPS nodes. VPS servers hosted on these nodes may experience a brief service interruption while the routine scheduled maintenance is performed:

az1-vz7-vm19

az1-vz7-vm20

az1-vz7-vm22

az1-vz7-vm23

Update 04:30 AM ET: The maintenance is completed.

[Completed] Scheduled Maintenance: VPS nodes, MI

Start Time (EDT) : Sunday, 5th November 01:00 AM EDT 2023   

Servers affected:

mi3-vz7-tvm1

mi3-vz7-tvm2

mi3-vz7-tvm3

mi3-vz7-tvm4

mi3-vz7-tvu1

mi3-vz7-tvu2

Description: Our Engineering team will perform scheduled maintenance on the mentioned VPS nodes. VPS servers hosted on these nodes may experience a brief service interruption while the routine scheduled maintenance is performed. 

UPDATE 01:50 AM ET: The maintenance is completed successfully.