The system is experiencing issues

Past Incidents

28th February 2023

[COMPLETED] Michigan :: Network maintenance

Start Date: Monday, February 27, 2023

End Date: Tuesday, February 28, 2023

Time: 11:30 PM - 12:30 AM EST

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:30 PM EST, February 27: We have started the maintenance. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 2:00 AM EST, February 28: This maintenance has now been completed, please let us know if you see any issues.

27th February 2023

No incidents reported

26th February 2023

[COMPLETED] az1-vz7-vm22 :: Scheduled Maintenance

Start Date:

Server time: Sunday, Feb 26th - 11:00 PM MST

Eastern Time: Monday, Feb 27th - 00:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the VPS node az1-vz7-vm22. Users hosted on this VPS node will experience a brief service interruption while the routine scheduled maintenance is performed.

Update Feb 27th, 00:36 AM EST: The maintenance is completed successfully.

25th February 2023

[COMPLETED] Sectigo SSL :: Scheduled Maintenance

Start Date: Saturday, February 25th, 2023

End Date: Sunday, February 26th, 2023

Time: 07:00 PM - 00:30 AM EST

Services Affected: All platforms using free Sectigo SSL certificates.

 

Description: Our vendor Sectigo anticipates that its certificate issuing platform will be unavailable for up to 12 hours. SSL certificate requests during this time will be delayed.

UPDATE 7:00PM EST: The scheduled maintenance has begun and issuing platform will be affected for up to 12 hours. We will provide updates as they become available. 

UPDATE 12:30 AM EST: The Sectigo maintenance is completed earlier than planned. All services are operational again. Find more information on https://sectigo.status.io/

[RESOLVED] mi3-sr7.supercp.com :: Scheduled Maintenance

Start Date: Monday, February 27, 2023

End Date: Monday, February 27, 2023

Time: 1:00 AM EST  

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 01:15 AM: The maintenance is completed successfully. 

24th February 2023

No incidents reported

23rd February 2023

[COMPLETED] az1-vz7-vm107 :: Scheduled Maintenance

Start Date: Thursday, February 23, 2023

End Date: Thursday, February 23, 2023

Time: 1:00 AM - 3:00 AM EST (11:00 PM MST, Wednesday, February 22 - 1:00 AM MST, Thursday, February 22)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EST: Our System Operations team will begin the scheduled maintenance shortly. Further updates will be provided as they become available.

UPDATE 1:15AM EST: The maintenance has been completed at this time.

22nd February 2023

No incidents reported

21st February 2023

No incidents reported