The system is experiencing issues

Past Incidents

19th November 2022

No incidents reported

18th November 2022

No incidents reported

17th November 2022

[RESOLVED] Michigan Datacenter :: Network Issue

We are aware of network issues currently linked to our Michigan Datacenter. Users hosted on some servers in Michigan will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. We sincerely apologize for any inconvenience faced in the meanwhile.

UPDATE 7:45 PM EST: Issues with Michigan Network have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] sg1-tr1 :: Server Interruption

Server sg1-tr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 3:30 AM EST: Our Engineers are still working on the problem. This post will be updated as soon as we have more information. We appreciate your patience and understanding!

UPDATE 5:00 AM EST: sg1-tr1 is now fully operational, we do apologize for any inconvenience caused. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.  

16th November 2022

No incidents reported

15th November 2022

[Completed] nl1-tr100 :: Scheduled Maintenance

Start Date: Tuesday, November 15th, 2022

End Date: Tuesday, November 15th, 2022 (Server time Wednesday, November 16th, 2022)

Time: 4:00 PM - 6:00 PM EST (Server time 10:00PM - 12:00AM GMT +1)

Services Affected: nl1-tr100.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE  As of 15:55 EST This maintenance is underway.

UPDATE 4:37PM EST (Server Time 10:36 PM GMT +1): The maintenance has been completed. Please reach out to support should you encounter any issues.

[COMPLETED] sg1-ss6 :: Scheduled Maintenance

Start Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

End Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

Time: 2:00AM - 6:00AM (1:00 PM - 05:00 PM EST)

Services Affected: sg1-ss6.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

*** UPDATE *** As of 1PM EST This maintenance is now underway and we'll update you as soon as this is completed.

*** UPDATE *** As of 2:12 PM EST This maintenance is now completed.

[COMPLETED] sg1-sr3 :: Scheduled Maintenance

Start Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

End Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

Time: 2:00AM - 6:00AM (1:00 PM - 05:00 PM EST)

Services Affected: sg1-sr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

*** UPDATE *** As of 1PM EST This maintenance is now underway and we'll update you as soon as this is completed.

*** UPDATE *** As of 2:12 PM EST This maintenance is now completed.

[COMPLETED] sg1-lr2 :: Scheduled Maintenance

Start Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

End Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

Time: 2:00AM - 6:00AM (1:00 PM - 05:00 PM EST)

Services Affected: sg1-lr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

*** UPDATE *** As of 1PM EST This maintenance is now underway and we'll update you as soon as this is completed.

*** UPDATE *** As of 2:12 PM EST This maintenance is now completed.

[COMPLETED] sg1-ss7 :: Scheduled Maintenance

Start Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

End Date: Server Time: Wednesday, November 16th (Tuesday, November 15th, 2022 EST)

Time: 2:00AM - 6:00AM (1:00 PM - 05:00 PM EST)

Services Affected: sg1-ss7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

*** UPDATE *** As of 1PM EST This maintenance is now underway and we'll update you as soon as this is completed.

*** UPDATE *** As of 2:12 PM EST This maintenance is now completed.

14th November 2022

[RESOLVED] sg1-ts5.a2hosting.com :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

 

 

[RESOLVED] sg1-ts4 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-ts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

 

[RESOLVED] sg1-vz7-tvm4 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-vz7-tvm4

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

[RESOLVED] sg1-vz7-tvu2 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-vz7-tvu2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu12 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu12

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] nl1-tr100 :: Service Interruption

Server nl1-tr100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE: 05:58 AM ET: The server nl1-tr100 is now back up and running, please let us know if you experience any issues.

[RESOLVED] mi3-ss55 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-ss55.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu24 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu24

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu25 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu25

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

13th November 2022

No incidents reported

12th November 2022

[RESOLVED] mi3-vz7 nodes :: Scheduled Maintenance

Start Date: Sunday, November 13th, 2022 

End Date: Sunday, November 13th, 2022

Time: 12:00AM - 05:00 AM ET (Server Time: 12:00 AM - 05:00 AM ET)

Description: Our System Engineering team is performing server maintenance on mi3-vz7 VPS nodes. Users may experience a brief service interruption while routine maintenance is performed. 

UPDATE 02:30 AM ET: The maintenance is completed successfully.