Past Incidents

Our Helpdesk/Ticket system is currently experiencing a service interruption. Clients may be unable to open new or update existing tickets. Our Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available. Feel free to reach out to us via Live Chat or by phone during this time. We appreciate your understanding and patience!

UPDATE 05:30 AM EDT: Our Engineers are still working on the problem. Our support team will reply to your tickets as soon as it is technically possible. Please, feel free to reach out to our support in Live Chat or by phone in the meantime if you need an urgent assistance.

UPDATE 06:30 AM EDT: Issues with Helpdesk have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Thursday, May 05, 2022

End Date: Thursday, May 05, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:00AM EDT: The maintenance has been completed.

Start Date: Wednesday, May 04, 2022

End Date: Wednesday, May 04, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:00AM EDT: The maintenance has been completed.

Start Date: Monday, May 2, 2022

End Date: Tuesday, May 3, 2022

Time: 10:00 PM - 12:00 AM EDT

Services Affected:

a2ls3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ls3. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:00PM EDT: The scheduled maintenance for a2ls3 has begun. Updates will be provided as they become available.

UPDATE 10:12PM EDT: The maintenance for a2ls3 has been completed. Please reach out to support team should you experience any additional issues.