The system is experiencing issues

Past Incidents

15th August 2021

No incidents reported

14th August 2021

No incidents reported

13th August 2021

No incidents reported

12th August 2021

[RESOLVED] sg1-vz7-vm2 :: Service Interruption

sg1-vz7-vm2 is currently experiencing a service interruption. Users VPS's hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

01:20 AM: Our System Operations team resolved this matter and all services are back online.

[COMPLETED] Scheduled Maintenance - MI Data Center

Start Date: Thursday, August 12, 2021

End Date: Friday, August 13, 2021

Time: 11:00 PM - 3:00 AM EST 

Services Affected:

Michigan Data Center

Description: Our System Operations team will be performing scheduled maintenance in our MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed

UPDATE 11:00PM EDT: Our Network Engineers are starting the maintenance as per schedule. We will keep you posted with the progress in this regard. Thank you for your patience in this matter.

UPDATE 2:30AM EDT: The maintenance is still not finished, updates will be provided when the maintenance is complete.

Update 3:40 AM EDT: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Scheduled Maintenance - NL Data Center

Start Date: Thursday, August 12, 2021 EST (Friday, August 13, 2021 CEST)

End Date: Thursday, August 12, 2021 EST (Friday, August 13, 2021 CEST)

Time: 6:00 PM - 10:00 PM EST (12:00 AM - 4:00AM CEST)

Services Affected:

Netherlands Data Center

Description: Our System Operations team will be performing scheduled maintenance in our MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed

UPDATE 6:00PM EDT - Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 7:00PM EDT - Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

11th August 2021

[COMPLETED] a2ss53 :: Emergency Maintenance

Start Date: Thursday, Aug 12, 2021 - 2:00 AM

Services Affected:

a2ss53.a2hosting.com

Our System Operations team is initiating an emergency maintenance to identify and rectify the root cause of the issues affecting a2ss53. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 2:00AM: The Maintenance has now started.

UPDATE 2:35AM: The maintenance has now been completed. Please reach out to our support team should you experience any issues.

10th August 2021

No incidents reported

9th August 2021

[COMPLETED] Scheduled Maintenance - MI Data Center

Start Date: Wednesday, August 11, 2021

End Date: Thursday, August 12, 2021

Time: 11:00 PM - 3:00 AM EST 

Services Affected:

Michigan Data Center

Description: Our System Operations team will be performing scheduled maintenance in our MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:00PM: Our Network Engineers have started this maintenance. We will post updates as more information becomes available in this regard.

UPDATE 12:10AM: The maintenance has now been completed. Please reach out to our support team should you experience any issues.

Scheduled Maintenance - SG Data Center

Start Date: Tuesday, August 10, 2021

End Date: Tuesday, August 10, 2021

Time: 12:00 PM - 4:00 PM EST (12:00 AM - 4:00 AM SGT, August 11)

Services Affected:

Singapore Data Center

Description: Our System Operations team will be performing scheduled maintenance in our SG Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed

** UPDATE **  At 12:00 PM EDT :: This Maintenance has now started.

UPDATE 4:13 PM: The maintenance has now been completed. Please reach out to our support team should you experience any issues.