Past Incidents

Start Date: Wednesday, January 27, 2021

End Date: Wednesday, January 27, 2021

Time: Wednesday, January 27, 2021, 8:00 PM - 11:00 PM EST (2:00 AM - 5:00 AM CET/GMT+1)

Services Affected:

nlssdsemi1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 8:13 PM EST: The maintenance has been completed at this time.

ssdman104.a2hosting.com is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:00 PM EST: Our System Operations team has resolved this issue and all VPS servers hosted on this server are back online.

Our System Operations team is currently investigating reports of connectivity issues for some customers in our Netherlands Data Center. Some customers are reporting they are unable to reach the server or websites. We are working with our upstream provider to investigate the cause and get this corrected as soon as possible. We will continue to update this post as we have additional information.

As of 10:23 AM EST:: Our system admin team are still investigating a small number of affected customers, please contact us via ticket for us to look into issues on a case by case basis.

As of 11:10 AM EST:: Our system admin team are still investigating affected customers, please contact us via ticket for us to look into issues on a case by case basis.

As of 12:20 PM EST:: Our system admin team are still investigating a small number of affected customers, please contact us via ticket for us to look into issues on a case by case basis.

As of 12:50 PM EST:: Our system admin team have now seen the issues resolved and we're investigating the causes of this and will update affected customers individually.

Start Date: Sunday, January 24, 2021

End Date: Sunday, January 24, 2021

Time: 8:00 PM - 12:00 AM EST, Jan 25 (02:00 AM Sunday, Jan 24, 2020 - 06:00 AM Sunday, Jan 24, 2020, Amsterdam Time)

Services Affected:

nl1-sr2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 8:15PM EST: We have started the scheduled maintenance and will keep this post updated on the status.

Update 10:10PM EST: Maintenance is still ongoing at this time. We will keep this post updated.

Update 2:25AM EST: Maintenance has been completed at this time. Services are once again available.

Start Date: Saturday, January 23, 2021

End Date: Saturday, January 23, 2021

Time: 2:00 AM - 5:00 AM CEST (7:00 PM - 10:00 PM EST)

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Netherlands datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. 

Update 7:05 PM: The maintenance has now started.

Update 10:15PM: The maintenance in our Netherlands datacenter has been completed. Please reach out to our support team should you experience any further issues.

Start Date: Friday, January 22, 2021

End Date: Friday, January 22, 2021

Time: 4:00PM (EST)

Services Affected:

a2ss31.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update 5:52 PM EST: The maintenance is still ongoing at this time. We will keep the post updated and close it once complete. Thank you for your patience.

Update 9:40 PM EST: The maintenance is still ongoing at this time. We will keep the post updated and mark it resolved once complete.

RESOLVED 10:42PM EST: We have completed the scheduled maintenance.

Start Date: Thursday, Jan 21st 2021

End Date: Friday, Jan 22nd 2021

Time: 10:00 PM - 3:00 AM EST

Services Affected: Our System Operations team will be performing routine scheduled maintenance in our Michigan datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. 

UPDATE 10:00PM EST: Our Data Center team is starting the maintenance on schedule. We will update you as this progresses and we receive further updates in this regard.

RESOLVED: 1:30AM EST: Our Data Center Team had completed the scheduled maintenance.

Start Date: Wednesday, Jan 20th 2021

End Date: Wednesday, Jan 20th 2021

Time: 5:00 PM - 5:30 PM EST

Services Affected: Our Engineering team will be performing scheduled maintenance in our Amsterdam datacenter. Some users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed. We will keep this thread posted with the latest status updates.

UPDATE 5:01 PM EST: The maintenance has started in our Amsterdam datacenter.

UPDATE 6:05PM EST: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.