The system is experiencing issues

Past Incidents

27th November 2020

Amsterdam :: Network Interruption

Some servers in our Amsterdam Datacenter are currently experiencing an interruption. Users hosted on this server may experience service degradation as a result. Our Network Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:55 PM: Network issues are resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-mw2 :: MySQL Interruption

mi3-mw2.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience MySQL errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50 PM EST: Our System Operations team is working with our vendor to fix any remaining issues. We will provide an update as soon as one is made available.

UPDATE 4:30 PM EST: Issues on mi3-mw2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

26th November 2020

No incidents reported

25th November 2020

No incidents reported

24th November 2020

[RESOLVED]ssr15 :: Service Interruption

ssr15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:40 PM EST: Our System Operations team was able to correct the cause of the service interruption and the server is up and running at this time. Please reach out to our support team should you experience any further issues.

UPDATE 9:26 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 10:10 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.

23rd November 2020

[RESOLVED]a2ss31 :: Service Interruption

a2ss31.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 6:20 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. Updates will be provided as they become available.

UPDATE 7:00 AM EST: Issues on a2ss31.a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 8:43 AM EST: a2ss31.a2hosting.com's services are once again experiencing intermittent interruptions. Our System Operations team is investigating this issue. We will provide further updates as they're made available.

UPDATE 8:57 AM EST: Our System Operations team is taking the server offline to perform unplanned maintenance to stabilize the server. We will continue to provide updates as they're made available.

UPDATE 9:40 AM EST: Our System Operations team has successfully completed the unplanned maintenance to stabilize the server. We will continue to monitor all services closely.

22nd November 2020

Arizona DC :: Connectivity Issues

Our Arizona data center is currently experiencing connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:50AM EST Our engineers found the issue and are working on fixing it. Most services should be available again, we continue monitoring this situation with our Arizona data center for any re-occurring issues.

Update 3:10AM EST All servers are currently back up and responding fine. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Update 3:45AM EST It has come to our attention that there is still a network problem in Arizona DC. Our System Operations team is still working on this issue. Further updates will be provided as they become available. 

Update 4:45AM EST: The connectivity issue affecting the data center should now be resolved. Please reach out to our support team should you encounter any further issues.

[RESOLVED]ssdman65 :: Scheduled Maintenance

Start Date: Wednesday, November 25, 2020

End Date: Wednesday, November 25, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

ssdman65.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update 2:00AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:25AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]az1-vu1 :: Scheduled Maintenance

Start Date: Tuesday, November 24, 2020

End Date: Tuesday, November 24, 2020

Time: 3:00 AM - 6:00 AM EST (7:00 AM - 11:00 AM UTC)

Services Affected:

az1-vu1 node

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update 3:01AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 3:10AM EST: Maintenance has been completed at this time. Services are once again available.

21st November 2020

[RESOLVED]mi3-sr6.supercp.com :: Scheduled Maintenance

Start Date: Sunday, November 22, 2020

End Date: Sunday, November 22, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

mi3-sr6.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 2:00AM EDT: The maintenance on mi3-sr6.a2hosting.com has begun. More updates will be provided when they become available.

UPDATE 2:10AM EST: Maintenance has been completed at this time. Services are once again available.

20th November 2020

[RESOLVED] ssdman79 :: Service Interruption

ssdman79 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:35 PM EST: Issues on ssdman79 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.