The system is experiencing issues

Past Incidents

10th July 2020

[RESOLVED]Amsterdam DC : Intermittent Connectivity Issues

Our Amsterdam data center is currently experiencing intermittent connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:40 AM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

9th July 2020

[RESOLVED] nl1-ls14 :: Maintenance

nl1-ls14 is currently experiencing issues that require some emergency maintenance. Our System Operations team is working on this. Users hosted on this server will experience service degradation as a result. We will provide updates as more details become available. We sincerely apologize for the inconvenience in this regard.

UPDATE 7:48PM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] ssdsemi7 :: Service Interruption

ssdsemi7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00PM EDT: Our Engineers are still working on this. We will post update as more information is available in this regard. We sincerely apologize for the inconvenience faced and appreciate your patience and understanding in this matter.

UPDATE 6:30PM EDT: Our Operations team is still working on this. We will post updates as more information becomes available in this regard.

UPDATE 7:45PM EDT: Our Engineers are continuously working on the server. We will provide updates as our team makes progress. We appreciate your continued patience and understanding in this regard.

UPDATE 8:20PM EDT: Issues on ssdsemi7 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]a2ls14 :: Service Interruption

a2ls14.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:42 AM EST: Our System Operations team is working on restoring service as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 12:00 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

8th July 2020

[RESOLVED] mi3-sr13 :: Service Interruption

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 02:35 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

[COMPLETED] nl1-ls3 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ls6 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ls4 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ls5 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ls7 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ls8 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-ls8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-sr1 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-sr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-sr2 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-sr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-sr3 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-sr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-sr4 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-sr4.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-sr5 :: Scheduled Maintenance

Start Date: Wednesday, July 8, 2020

End Date: Wednesday, July 8, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 9, 2020 - 1:00 AM Thursday, July 9, 2020, Amsterdam Time)

Services Affected:

nl1-sr5.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed on the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-wsq4 :: Maintenance

mi3-wsq4 is currently experiencing some issues that require urgent maintenance. Our System Operations team is currently working on this. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 4:35PM EDT: Issues on mi3-wsq4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]nl1-lr6 :: Service Interruption

nl1-lr6 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:10AM - Services on nl1-lr6 have been restored at this time by our Operations team. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

7th July 2020

[RESOLVED] SSDSEMI9 :: Service Interruption

SSDSEMI9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:45 PM EST: All services are online at this time.

UPDATE 4:15PM EDT: Our Engineers are still working on this issue to ensure prolonged stability. Currently server may experience intermittent degradation of services. We will post updates as more information becomes available. We sincerely apologize for the inconvenience in this regard and appreciate your patience and understanding in this matter.

UPDATE 5:50PM EDT: Our System Operations team is still working on the server. We will post updates as more information becomes available.

UPDATE 7:15pm EDT: Issues on ssdsemi9 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] a2ss30 :: Service Interruption

a2ss30.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:45 PM EST: Services are online at this time.

UPDATE 4:15PM EDT: Our Engineers are still working on this issue to ensure prolonged stability. Currently server may experience intermittent degradation of services. We will post updates as more information becomes available. We sincerely apologize for the inconvenience in this regard and appreciate your patience and understanding in this matter.

UPDATE 5:45PM EDT: Issues on a2ss30 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

6th July 2020

[RESOLVED]a2ls21 :: Intermittent FTP Connectivity

a2ls21.a2hosting.com is currently experiencing an intermittent service interruption with FTP services. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

 

[RESOLVED]mi3-wtr2 :: Service Interruption

mi3-wtr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team has resolved this matter and all services are online at this time.

5th July 2020

No incidents reported

4th July 2020

No incidents reported

3rd July 2020

[RESOLVED]mi3-wsr1 :: Service Interruption

mi3-wsr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:00AM - Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance

[RESOLVED]mi3-mw4 :: Service Interruption

mi3-mw4 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:00 AM EST: The sites are operational but still, but you may see the degradation of services. Our Engineering team is still working with our vendors on this issue to resolve it completely. We will continue to provide updates as they're made available.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring stability on this server. We will continue to provide updates as they're made available.

UPDATE 9:40 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

2nd July 2020

[RESOLVED]mi3-mw2 :: Service Interruption

mi3-mw2 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:00 AM EST: The sites are operational but still, but you may see the degradation of services. Our Engineering team is still working with our vendors on this issue to resolve it completely. We will continue to provide updates as they're made available.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring web services on this server. We will continue to provide updates as they're made available.

UPDATE 9:33 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

[RESOLVED]mi3-mw3 :: Service Interruption

mi3-mw3 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:00 AM EST: The sites are operational but still, but you may see the degradation of services. Our Engineering team is still working with our vendors on this issue to resolve it completely. We will continue to provide updates as they're made available.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring stability on this server. We will continue to provide updates as they're made available.

UPDATE 10:34 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

 

[RESOLVED]mi3-mw1 :: Service Interruption

mi3-mw1 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 10:32 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

mi3-wsq4 :: Service Interruption

mi3-wsq4 - MSSQL Server is currently experiencing a service slowdown. Users Databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:36 AM EST :: mi3-wsq4 has returned to normal operations.

[RESOLVED] mi3-wsr1 :: Service Interruption

mi3-wsr1.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 5:00 AM EDT: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 8:40 AM EDT: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 12:52 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide updates as they're made available.

UPDATE 2:24 PM EDT: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 4:40 PM EDT: Our Engineers are still working on this. We will post updates as more information is available in this regard.

UPDATE: 6:50 PM EDT: Issues on mi3-wsr1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.