The system is experiencing issues

Past Incidents

26th June 2020

[POSTPONED] sg1-wts1 :: Maintenance

sg1-wts1 is currently experiencing issues that require urgent maintenance. Our Operations team is going to start this maintenance shortly to correct the issues. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 6:00PM EDT: Server maintenance has been postponed due to unavoidable reasons. Our Engineers will schedule this maintenance in another time window. We do apologize for any inconvenience faced. To clarify, there was no downtime encountered on services during this maintenance window. If you are encountering any issues, please feel free to reach out to our live support.

[RESOLVED] az1-lr5 :: Service Interruption

az1-lr5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:53 AM EST: Our Engineers have resolved this matter and all services are back online at this time.

25th June 2020

No incidents reported

24th June 2020

[COMPLETED] mi3-ss33 :: Maintenance

Our Operations team is performing some emergency maintenance on the server mi3-ss33. This maintenance is aimed at improving server stability. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:35PM EDT: Maintenance has been completed on mi3-ss33. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] mi3-wts9 :: Maintenanace

mi3-wts9 is currently experiencing issues that require a reboot. Our Operations team is going to reboot the server shortly to correct the issues. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:20PM EDT: Maintenance has been completed on mi3-wts9. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss1 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss2 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss3 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss4 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss5 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss6 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss7 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss8 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss9 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss10 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss11 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss11.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss12 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]mi3-wts5 :: Reboot Required

mi3-wts5.a2hosting.com will be requiring a reboot to correct an issue on the server. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 9:46 AM EST: Our System Operations team has performed the reboot and all services are back online.

23rd June 2020

[RESOLVED] mi3-ls8 :: Service Interruption

mi3-ls8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:10 AM Eastern: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:36 AM Eastern: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 9:39 AM Eastern: Our Engineers are still actively working on restoring service. We will continue to post further updates as they're made available.

UPDATE 11:15 AM Eastern: The server is back online at this time. Our Engineers are actively working on restoring MySQL services. We will continue to post further updates as they're made available.

UPDATE 1:55 PM Eastern: Our Engineers are actively working on restoring MySQL services. We will continue to post further updates as they're made available.

UPDATE 3:44 PM EST: Our Engineers has resolved this matter and all services are back online at this time.

[RESOLVED] mi3-ss33 :: Service Interruption

mi3-ss33.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:24 PM EST: Our System Operations team is still investigating this matter. Additional information will be provided as soon as it is available.

UPDATE 9:25 PM EST: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE: 11:17PM EST: Our Engineers are currently working on this. Additional information will be posted as it becomes available.  

UPDATE 2:05 AM EST, Jun-24: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:42 AM EST, Jun-24: Our System Operations team has corrected the issue affecting the server and all services are once again available.

22nd June 2020

No incidents reported

21st June 2020

[RESOLVED] SG1-WSS1 :: Service Interruption

sg1-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

20th June 2020

[RESOLVED] SG Datacenter :: Intermittent Connectivity

Our System Operations team is investigating intermittent connectivity issues in our Singapore datacenter. Some users may experience network connectivity issues as a result. We will provide updates as more details are made available.

UPDATE 1:45 PM EDT: Our System Operations team has identified the issue and are working on a resolution. Some users may still be experiencing network connectivity issues.

UPDATE 2:30 PM EDT: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:49 PM EDT: The issue affecting our Singapore datacenter should now be resolved. Please reach out to our support team should you encounter any further issues.

19th June 2020

[RESOLVED]nl1-wss2 :: Service Interruption

nl1-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

18th June 2020

[RESOLVED]nl1-wss2 :: Planned Maintenance

Start Date: Wednesday, June 19, 2020

End Date: Wednesday, June 19, 2020

Time: 3:30 AM - 10:00 AM EST (9:30AM - 4:00PM Amsterdam Time)

Services Affected:

nl1-wss2.a2hosting.com

Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:50 PM EST: Our System Operations team has completed the maintenance.

 

[RESOLVED] sg1-ss5 :: Service Interruption

sg1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:20 AM EST: Our System Operations team has resolved this matter and all services are back online.