Past Incidents

Start Date: Friday, April 03, 2020

End Date: Friday, April 03, 2020

Time: 3:00 AM - 06:00 AM EST (Friday, April 03, 2020, 1:00 AM - 4:00 AM CT)

Services Affected:

az1-ss5.a2hosting.com

Description: Our System Operations team will be performing MySQL maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM MST (3:00 AM EDT): Our System Operations Team has started maintenance work. Please do not make any changes to MySQL during this maintenance window. We will post updates as more information is made available in this regard. We regret any inconvenience faced and appreciate your patience and cooperation in this regard.

UPDATE 4:20AM MST (6:20 AM EDT):  This maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Thursday, April 02, 2020

End Date: Thursday, April 02, 2020

Time: 3:00 AM - 06:00 AM EST (Thursday, April 02, 2020, 1:00 AM - 4:00 AM CT)

Services Affected: az1-ls1.a2hosting.com

Description: Our System Operations team will be performing MySQL maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM MST (3:00 AM EDT): Our System Operations Team has started maintenance work. Please do not make any changes to MySQL during this maintenance window. We will post updates as more information is made available in this regard. We regret any inconvenience faced and appreciate your patience and cooperation in this regard.

UPDATE 3:10PM EDT (5:10 AM EDT):  This maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Saturday, March 28, 2020

End Date: Sunday, March 29, 2020

Time: 8:00 PM - 11:00 PM EST (Sunday, March 29, 2020, 12:00 AM - 3:00 AM UTC)

Services Affected:

nlls2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:37 PM: The scheduled maintenance has started.

UPDATE 9:20 PM: The scheduled maintenance is still in progress at this time. We will provide additional updates as it becomes available.

UPDATE 10:46 PM: The maintenance is still ongoing at this time. We will provide further updates when they become available.

UPDATE 29 March 2020 1:05 AM: The maintenance is still ongoing at this time. Further updates will be provided as they become available.

UPDATE 29 March 2020 2:30 AM: The maintenance has been completed at this time. Services are once again available.

ssr15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:53 PM EST: Our System Operations team was able to correct the cause of the service interruption and the server is up and running at this time. Please reach out to our support team should you experience any further issues.

Start Date: Wednesday, March 25, 2020

End Date: Thursday, March 26, 2020

Time: 8:00 PM - 11:00 PM EST (Thursday, March 26, 2020, 12:00 AM - 3:00 AM UTC)

Services Affected:

nlssdman24

Description: Our System Operations team will be performing routine emergency maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:05 PM EST: The scheduled maintenance has started.

UPDATE 8:11 PM EST: The scheduled maintenance has completed.

mi3-wtr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:57 PM EST: Our System Operations team is still investigating this matter. We will continue to provide updates as they become available.

UPDATE 6:42 PM EST: Our System Operations team was able to correct the cause of the service interruption and the server is up and running at this time. Please reach out to our support team should you experience any further issues.