Past Incidents

az1-ss21 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:25PM EST:  Issues on az1-ss21 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:25PM EST:  Issues on mi3-sr13 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Monday, January 6, 2020

End Date: Monday, January 6, 2020

Time: 04:00 AM - 06:00 AM EST (9:00 AM - 11:00 AM UTC)

Services Affected:

mi3-wts6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 8:00AM: The maintenance has been completed at this time.

Start Date: Sunday, January 12, 2020

End Date: Sunday, January 12, 2020

Time: 01:00 AM - 03:00 AM EST (6:00 AM - 8:00 AM UTC)

Services Affected:

ssdman64.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 1:25AM: Maintenance has been completed at this time.

Start Date: Sunday, January 12, 2020

End Date: Sunday, January 12, 2020

Time: 01:00 AM - 03:00 AM EST (6:00 AM - 8:00 AM UTC)

Services Affected:

src8.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 1:35AM: Maintenance has been completed at this time.

ssdman30 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:07PM EST:  Issues on ssdman30 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:06 PM EST: Our System Operations team has resolved this matter and our phone system is back online.

mi3-wtr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:35 AM EST: Our System Operations team has resolved this matter and all services are back online.

mi3-mw4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:30AM: Our System Operations team has corrected the issues affecting the server and it is once again online. We'll continue to monitor the service for any issues.

mi3-ws11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:18 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

ssdman30 is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:25PM EST:  Issues on ssdman30 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

az1-vm7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:22PM EST: Issues on az1-vm7 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

mi3-ss23 is currently experiencing a service interruption with outbound external emails. Users hosted on this server will experience outbound mail service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available

UPDATE 1:21 PM EST: Our System Operations team is performing a reboot of the server to apply a fix to correct this matter.

UPDATE 1:27 PM EST: Our System Operations team has rebooted the server and all services are back online.