The system is experiencing issues

Past Incidents

15th August 2019

[RESOLVED] Arizona DC :: Service Interruption

Some servers in our Arizona Data center are currently experiencing intermittent network interruption. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:45PM EDT:   This has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]MySQL issues - multiple servers

We are currently experiencing MySQL service interruptions across multiple shared and reseller servers. Users affected by this will experience intermediate issues with the MySQL service. Our System Operations team is working on this and fixing each server that we see the issue on.

UPDATE 9:10 AM EDT: Our System Operations team has corrected this issue and MySQL is online on all servers at this time.

14th August 2019

[RESOLVED] NL1-SS12 :: MySQL Interruption

NL1-SS12 is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:23PM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED]az1-ss17 :: Service Interruption

az1-ss17.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:26 PM EDT: Our System Operations team has resolved this issue and all services are back online.

 

[RESOLVED] SSDMAN80 :: Service Interruption

SSDMAN80 :: is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:40 AM EDT: Our System Operations team has resolved this issue and all VPS servers are back online.

13th August 2019

[RESOLVED]az1-wts1 :: Service Interruption

az1-wts1.a2hosting.com is currently experiencing a service interruption. The server is undergoing emergency maintenance and a reboot. We will update the post with more information as we progress. 

UPDATE 8:14 PM Eastern: This issue has been resolved and the server is online. Should you experience any issues please contact our support team.

[RESOLVED]mi3-sr18 :: MySQL Interruption

mi3-sr18.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

12th August 2019

[RESOLVED]mi3-ls12 :: MySQL Interruption

mi3-ls12.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:06 PM Eastern:: The MySQL service has been restored and all services are back online at this time.

 

[RESOLVED] NL1-SR4 :: Service Interruption

NL1-SR4 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT:  Issues on NL1-LR4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]ssdman16 :: Service Interruption

ssdman16.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:53 AM EDT: Our System Operations team has resolved this issue and all VPS servers are back online.

 

11th August 2019

[RESOLVED]NLSRC2 :: MySQL Interruption

NLSRC2 ::  is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:56 PM Eastern :: MySQL service has been restored and service has returned to normal.

[RESOLVED] A2SS35 :: Service Interruption

A2SS35 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:10PM EDT:  Issues on A2SS35 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

10th August 2019

[RESOLVED] MI3-SS34 :: MYSQL Interruption

MI3-SS34 ::  is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:25 PM EDT: This issue has been resolved

9th August 2019

[RESOLVED]az1-vm5 VPS node :: interruption

az1-vm5 VPS node is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:00 Am EDT: The node is back online

   

8th August 2019

mi3-wtr1 :: Service Interruption

mi3-wtr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 09:40PM EDT: Our Systems Operations team is still working on this. We will provide updates as more information becomes available.

UPDATE 10:40PM EDT:  Issues on mi3-wtr1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.