The system is experiencing issues

Past Incidents

21st November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:22 AM EST : Our System Operations team has corrected this issue and all services are back up and running.

[RESOLVED]Domain registration/management issues

We are currently experiencing issues with our domain registration provider, causing errors and delays with:

  • Registration of new domains

  • Managing contact information

  • Generating and sending EPP keys

  • Sending domain verification emails

We are monitoring the situation and will prove updates as soon we'll have any new information available.

UPDATE 08:00 AM Eastern: The registration provider is still having issues and we didn't receive any new updates yet.

UPDATE 3:35 PM Eastern: The registration provider has implemented a fix which has restored registrations, redemptions, transfers and contact updates. Delays with EPP/Authorization Key and Domain Verification emails are slowly coming back online as well. We will continue to provide updates as quickly as possible.

UPDATE November 23, 2018 8:08 AM EST: The Registration provided has implemented a fix and all issues are resolved at this time.

20th November 2018

[RESOLVED]a2ls25.a2hosting.com MySQL

a2ls25.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:10 AM Eastern: The issue has been fixed and the service is back online.

[RESOLVED]ssdman36 :: Service Interruption

ssdman36.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:00 AM EST : Our System Operations team has corrected this issue and all VPS servers are online at this time.

19th November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:45 PM EST : Our System Operations team is working on restoring service as quickly as possible. We will continue to provide updates as quickly as possible.

Update 1:28 PM EST : Our System Operations team has replaced a faulty stick of RAM and all services are online at this time.

18th November 2018

No incidents reported

17th November 2018

[Resolved] MI3-SS17 :: Service Interruption

MI3-SS17 - is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 12:45 PM : Our System Operations team has resolved this issue and all services are online at this time, please let us know via ticket if you are still experiencing issues.

16th November 2018

[RESOLVED]nlssdman16 :: Service Interruption

nlssdman16.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:10 AM EST : Our System Operations team has corrected this matter and all VPS servers are back online.

15th November 2018

[RESOLVED]ssdman77 :: Service Interruption

ssdman77.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 04:16pm: Server is back up and responding. Please feel free to reach out to our live support should you continue to encounter any issues.

14th November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:00 PM EST : Our System Operations team has resolved this issue and all services are online at this time.