The system is experiencing issues

Past Incidents

13th October 2018

[RESOLVED]sgls1.a2hosting.com :: Service Interruption

sgls1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:56 PM Eastern :: Our System Operations team continues to work on restoring service. We will post additional updates as they become available.

Update 8:50 PM Eastern :: Our System Operations team is still working to restore service fo sgls1. We will post additional updates as more information becomes available.

Update 11:30 PM Eastern :: We are pleased to announce that service is restored and websites are now again online. 

12th October 2018

[RESOLVED] sg1-ss5.a2hosting.com :: Service Interruption

sg1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:30 PM EST : Our System Operations team is still working on this matter. We will provide updates as quickly as possible.

Update 7:30 PM EST : This issue has been resolved.

11th October 2018

No incidents reported

10th October 2018

[RESOLVED] SRC3 :: Service Interruption

The server SRC3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:27 EST: We are glad to report that SRC3 is back online.

[RESOLVED]ssdman18 :: Service Interruption

ssdman18.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:35 PM EST: Our System Operations team has corrected this matter and all services are operating as expected.

[RESOLVED]Phone system not available

We are currently experiencing an issue with our phone system and are not able to answer calls. The issue is being looked into by our system administration team. We will provide additional updates as soon as we have more information available.

UPDATE 07:00 AM Eastern: The phone system has been fixed and we are able to accept calls again.

9th October 2018

[PAUSED]Scheduled Migration :: mi3-wss1 to mi3-wss12

Details of Outage:

Services should remain up with short periods of downtime as database are locked for migration. Users will need to update their DNS records if they are not using our name servers. If users are using our name servers then DNS records will be updated automatically

What's being migrated & upgraded?

The entire server will be migrated from mi3-wss1 to mi3-wss12

The server will be upgraded from 2012 to Server 2016

The server will be upgraded from SQL 14 to SQL 17

Update : October 10, 2018 2:34PM EST - We have migrated 103 accounts, but DNS won't be updated to mi3-wss12 at this time. All accounts will continue to be hosted on mi3-wss1 until further notice. The Migration from mi3-wss1 to mi3-wss12 is being paused until further notice.

8th October 2018

No incidents reported

7th October 2018

No incidents reported