The system is experiencing issues

Past Incidents

25th March 2023

No incidents reported

24th March 2023

No incidents reported

23rd March 2023

mi3-tr101 :: Emergency Maintenance

10:00 PM EDT: Our System Operations team will be performing emergency maintenance on mi3-tr101. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 10:40PM EDT: The emergency maintenance has now been completed. Please reach out to our support team should you experience any issues.

[RESOLVED] my.a2hosting.com :: Service Interruption

Our customer portal, my.a2hosting.com is currently experiencing a service interruption. Users attempting to access https://my.a2hosting.com will experience an error as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:20 PM EDT: Our System Operations team identified and resolved the issue. Our customer portal, my.a2hosting.com is accessible again at this time.

[COMPLETED] mi3-vz7-tvm11 :: Scheduled Maintenance

Start Date: Thursday, March 23, 2023

End Date: Thursday, March 23, 2023

Time: 1:00 AM - 2:00 AM EST 

Services Affected:

mi3-vz7-tvm11

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:00AM The scheduled maintenance has begun.

UPDATE 1:22AM: The maintenance has now been completed.

22nd March 2023

No incidents reported

21st March 2023

Multiple servers: cPanel Webmail/Roundcube Interruption

Roundcube, cPanel's built-in webmail service is currently experiencing a service interruption on some servers. Some users with email services on Shared, Reseller, and Turbo servers along with any cPanel-based VPS or Dedicated server will receive timeout errors while trying to login to the Webmail service. cPanel and our engineering teams are actively working on the resolution. We will provide updates in this thread as more details are made available.

UPDATE 11:30 EDT: At this moment cPanel and our Engineering teams are still working towards a resolution. We will provide updates as they become available. Thanks for your patience.

UPDATE 03/23/2023 4:00 PM EDT: At this moment cPanel and our Engineering teams are still working towards a resolution. We will provide updates as they become available.

UPDATE 03/23/2023 7:30 PM EDT: The issue is still ongoing, and we are still working towards a resolution. We will provide updates as they become available.

UPDATE 03/24/2023 1:00 PM EDT: cPanel and our Engineering teams continue working towards a resolution. We will provide updates as they become available. Thanks for your patience.

UPDATE 03/24/2023 10:30 PM EDT: Our Engineering Team and cPanel continue to work towards a resolution. We will provide updates once available. Thank you for your patience.

UPDATE 03/25/2023 9:30 PM EDT: We are still working towards a resolution for the Webmail issue. We will provide updates as they become available. We appreciate your patience.

20th March 2023

No incidents reported

19th March 2023

No incidents reported

18th March 2023

nl1-ss19:: Scheduled Maintenance

Start Date: Monday, March 18th, 2023

End Date: Monday, March 18th, 2023

Time: 7:00 PM - 8:00 PM EST (12:00 AM - 1:00 AM server time)

Description: Our System Operations team will be performing scheduled maintenance on the server (nl1-ss19.a2hosting.com). Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 7:00PM The scheduled maintenance has begun.

UPDATE 7:12PM: The maintenance has now been completed.