The system is experiencing issues

Past Incidents

28th May 2022

az1-ts1 :: Service Interruption

az1-ts1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:11 PM ET: Our System Operations team resolved this matter and all services are back online at this time.

27th May 2022

[COMPLETED] mi3-ss19 :: Scheduled Maintenance

Start Date: Saturday, May 28th, 2022 

Time: 01:00 AM EDT

Services Affected:

mi3-ss19.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss19.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00 AM EDT: The maintenance for mi3-ss19 has begun. We will provide additional updates as they become available.

UPDATE 1:25 AM EDT: The maintenance for mi3-ss19 has been completed at this time. Please reach out to our support team should you encounter any issues.

26th May 2022

[RESOLVED] ssdman45 :: Service Interruption

ssdman45 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:35PM EDT: Issues on ssdman45 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

25th May 2022

[RESOLVED] ssdman68 :: Service Interruption

ssdman68.a2hosting.com is currently experiencing a service interruption. Customers hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:57 PM EDT : Our System Operations team is still working on restoring service. We will continue to provide updates as quickly as possible.

UPDATE 2:38 PM EDT: Our System Operations team continues to work toward fully restoring all services. We will continue to provide updates as they're made available.

UPDATE 3:58 PM EDT : Our System Operations team is still working on restoring service. We will continue to provide updates as quickly as possible.

UPDATE 5:55 PM EDT: Our Engineers are still working on the hardware node. We will post updates as more information become available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 8:00 PM EDT: Our Team of Engineers are still working on the server. We will post updates as more information becomes available in this regard. We apologize for the inconvenience and sincerely appreciate your continued patience and understanding in the meanwhile.

UPDATE 10:00 PM EDT: Our team is still working on restoring services. We will update this thread once we receive more information in this regard.

UPDATE 10:30 PM EDT: Issues on ssdman68 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

24th May 2022

[RESOLVED] az1-vm2 :: Emergency Reboot

az1-vm2.a2hosting.com is currently undergoing an emergency reboot. Users hosted on this server will experience service degradation as a result. Our System Operations team will provide updates as more details are made available.

UPDATE As to 12:42 PM EDT :: This VPS Node is back online, please let us know if you experience any issues.

[RESOLVED] nl1-ts4 :: Service Interruption

nl1-ts4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:50 AM EDT: Our Engineers are still working on the server. We will post updates as more information becomes available in this regard. 

UPDATE 7:05 AM EDT: Our engineers have completed the work on this server and it is back online again.  Please let us know if there are any issues.

23rd May 2022

[COMPLETED] Amsterdam Datacenter :: Network Maintenance

Start Date: Monday, May 23, 2022 US (Tuesday, May 24, 2022 Amsterdam)

End Date: Monday, May 23, 2022 US (Tuesday, May 24, 2022 Amsterdam)

Time: 6:00 PM - 10:00 PM EDT (12:00 AM - 4:00 AM Amsterdam)

Description: Our Network Engineering team is performing network maintenance in our Amsterdam Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE 6:30 PM EDT: Our Engineers have started on the maintenance. We will post updates as more information becomes available.

UPDATE 9:00 PM EDT: Our Engineers are still working on this maintenance. We will post an update once the maintenance has completed. We sincerely appreciate your patience and understanding in this regard.

UPDATE 10:52PM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] az1-ls19 :: Service Interruption

az1-ls19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:25 AM EDT: Our Engineers are still working on the server. We will post updates as more information becomes available in this regard. 

UPDATE 10:25 AM EDT: Our Engineers are still working on the server. We will come back to you as more information comes available.

UPDATE 12:40 PM EDT: Our Engineers are still working on the server. We will come back to you as more information comes available.

UPDATE 12:48 PM EDT: Our Engineers have now resolved this issue and your services should be fully online, please let us know if you're still experiencing any issues.

22nd May 2022

No incidents reported