Incidents Reported.

Incidents

8th May 2022

No Active Incidents Reported

7th May 2022

[RESOLVED] Sectigo SSL :: Scheduled maintenance

Start date: Saturday, May 7, 2022; 10:00 UTC 

Duration: Sectigo anticipates that its certificate-issuing platform will be unavailable during the maintenance. We will provide updates as soon as this maintenance is completed.

Please, feel free to check out Sectigo updates on their Status page:  https://sectigo.status.io/

UPDATE:: As of 12pm EDT :: Sectigo have completed this maintenance, if you are seeing any issues with certificate renewals please get in touch with support via ticket.

6th May 2022

[RESOLVED] Arizona Datacenter :: Network Maintenance

Start Date: Friday, May 06, 2022

End Date: Friday, May 06, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE 04:30 AM EDT: The maintenance has been completed successfully.

5th May 2022

[RESOLVED] Ticket System :: Service Interruption

Our Helpdesk/Ticket system is currently experiencing a service interruption. Clients may be unable to open new or update existing tickets. Our Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available. Feel free to reach out to us via Live Chat or by phone during this time. We appreciate your understanding and patience!

UPDATE 05:30 AM EDT: Our Engineers are still working on the problem. Our support team will reply to your tickets as soon as it is technically possible. Please, feel free to reach out to our support in Live Chat or by phone in the meantime if you need an urgent assistance.

UPDATE 06:30 AM EDT: Issues with Helpdesk have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] Arizona Datacenter :: Network Maintenance

Start Date: Thursday, May 05, 2022

End Date: Thursday, May 05, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:00AM EDT: The maintenance has been completed.

4th May 2022

No Active Incidents Reported

3rd May 2022

No Active Incidents Reported

2nd May 2022

[RESOLVED]Arizona Datacenter :: Network Maintenance

Start Date: Wednesday, May 04, 2022

End Date: Wednesday, May 04, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:00AM EDT: The maintenance has been completed.