No Active Incidents Reported

Incidents

15th September 2021

[RESOLVED]ssdman36 :: Scheduled Maintenance

Start Date: Wednesday, September 15, 2021

End Date: Wednesday, September 15, 2021

Time: 4:00 AM - 6:00 AM EDT

Services Affected:

ssdman36.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:45AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 4:00AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 5:05AM EDT: Our engineers are continuing to perform the maintenance. Further updates will be provided. We appreciate your continued patience.

UPDATE 5:40AM EDT: Maintenance has been completed at this time. Services will be available shortly and no further interruptions are planned.

[RESOLVED] a2ss26 :: Scheduled Maintenance

Start Date: Wednesday, September 15, 2021

End Date: Wednesday, September 15, 2021

Time: 4:00 AM - 6:00 AM EDT

Services Affected:

a2ss26.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:45AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 4:00AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 5:05AM EDT: Our engineers are continuing to perform the maintenance. Further updates will be provided. We appreciate your continued patience.

UPDATE 5:40AM EDT: Maintenance has been completed at this time. Services will be available shortly and no further interruptions are planned.

[COMPLETED] a2ls29 :: Scheduled Maintenance

Start Date: Wednesday, September 15, 2021

End Date: Wednesday, September 15, 2021

Time: 2:00 AM - 4:00 AM EDT

Services Affected:

a2ls29.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:00AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:18AM EDT: Maintenance has been completed at this time. Services are once again available.

14th September 2021

[COMPLETED] Singapore Network :: Scheduled Maintenance

Start Date: Wednesday, Sept 15, 2021 EST (Thursday, Sept 16, 2021 SGT)

End Date: Wednesday, Sept 15, 2021 EST (Thursday, Sept 16 2021 SGT)

Time: 12:00 PM - 4:00 PM EST (12:00 AM - 4:00 AM SGT)

Services Affected:

Singapore Data Center

Description: Our System Operations team will be performing scheduled maintenance in our Singapore Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:00PM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 13:00PM EDT: Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 13:27PM EDT: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

13th September 2021

No Active Incidents Reported

12th September 2021

No Active Incidents Reported

11th September 2021

No Active Incidents Reported

10th September 2021

No Active Incidents Reported

9th September 2021

[COMPLETED]Michigan DC :: Scheduled Maintenance

Start Date: Thursday, Sept 9, 2021 EST

End Date: Thursday, Sept 9, 2021 EST

Time: 7:00 AM - 11:00 AM EST

Services Affected:

Michigan Data Center

Description: Our System Operations team will be performing scheduled maintenance in our Michigan Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 7:00AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 7:15AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 11:15 AM EDT: Our System Operations team completed the scheduled maintenance.

[COMPLETED] az1-sr3 :: Service Interruption

az1-sr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:40AM EDT:  Issues on az1-sr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.