Incidents Reported.

Incidents

22nd July 2021

[RESOLVED] Solusvm2 and Solvmdedi2

Solusvm2 and Solvmdedi2 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

RESOLVED. UPDATED. 7/22/2021 11:40 am EDT.  Our Operations and Engineering Teams have resolved this issue.

21st July 2021

No Active Incidents Reported

20th July 2021

[RESOLVED] Phone System Emergency Maintenance

Our Telephone system is currently experiencing a service interruption. Our System Operations team is performing some emergency maintenance on the phone system. We will provide updates as more details are made available.

As of 3:57 PM EDT :: This maintenance has been completed, we do apologize for the inconvenience.

[RESOLVED] Amsterdam Datacenter :: Network Connectivity Issue

Our monitoring system alerted us to a service interruption involving Netherlands Datacenter. Our System Engineers have been notified of the interruption and have been working diligently to restore service. Updates will be provided as soon as we have moved forward.

UPDATE 3:50AM EDT: This issue has now been resolved, please let us know if you're still experiencing issues in a ticket and our team will look into those on a case-by-case basis.

[COMPLETED] mi3-ss37 :: Scheduled Maintenance

Start Date: Tuesday, July 20, 2020

End Date: Tuesday, July 20, 2020

Time: 1:00 AM - 6:00 AM EST

Services Affected:

mi3-ss37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:15AM EDT: Our Engineers are still working on this. We will post updates once the maintenance has been completed.

UPDATE 4:30AM EDT: The maintenance is still not finished, updates will be provided when the maintenance is complete.

UPDATE 5:23AM EDT: Our Engineers are still performing maintenance. We will continue to provide updates as they're made available.

UPDATE 5:55AM EDT: Maintenance has been completed at this time. Services are once again available.

 

19th July 2021

No Active Incidents Reported

18th July 2021

[COMPLETED] a2ss42 :: Scheduled Maintenance

Start Date: Sunday, July 18, 2021

End Date: Sunday, July 18, 2021

Time: 2 AM - 2:20 AM EDT

Services Affected: a2ss42.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance completed.

17th July 2021

No Active Incidents Reported

16th July 2021

[RESOLVED] mi3-sr20 :: Service Interruption

mi3-sr20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 05:53 AM EDT:: Our System Operations team resolved this matter and all services are operating as expected at this time.

15th July 2021

[COMPLETED] Arizona :: Scheduled Maintenance

Start Date: Friday, July 16, 2021

End Date: Friday, July 16, 2021

Time Start: 3:00 AM ET

Time End: 3:15 AM ET

Services: Arizona Data Center

Description: Our Network Engineering team will be performing scheduled maintenance on the Arizona Network. Users may experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE: maintenance completed at 3:15 AM.

[COMPLETED] Client area :: Scheduled Maintenance

Start Date: Wednesday, July 16, 2021

End Date: Wednesday, July 16, 2021

Time: 12:00 AM - 2:00 AM EDT

Services Affected: my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the client area my.a2hosting.com. Users may experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 12:00 AM: Our team is starting the maintenance as per schedule

UPDATE 12:20 AM: The maintenance has been completed and our web development team will continue to monitor any functionality issues.